I was very happy with signable, staff also friendly and helpful, however i had an issue with fields disappearing when received (potentially serious) apparently it is necessary to flatten the PDF before sending … i changed to Docusign and have had no issues so far
Reply from The Frost Partnership - Flackwell Heath: Hi David,
Thank you for your honest feedback. We really appreciate any opportunity to improve our product and our customer service. I am glad that our support and service have made a positive impact. Regarding the issue you detailed in your review, it is a specific case of the document itself and the system it's going to - not representative of the overall product. I am sorry we were not able to work together to resolve this as you expect. I have put it as a feature request to our product team, to improve the experience for future customers.
If you would like to discuss this further, please do not hesitate to contact us.
kindest regards,
Terrie
Customer Success Team Lead
