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The Frost Partnership - Feltham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Excellent service from Andy and his team from Frost in Feltham , kept to date regularly and very efficient in selling the property Andy answered and delt with any queries I had quickly and I would highly recommend using Frost in Feltham Thanks to Andy and your team for all your hard work

Reply from agent

Thank you so much for taking the time and trouble to write this 5 star review for Feltham Sales team and especially Andy. It’s great to read that you received excellent service and that you would highly recommend using Frost in Feltham. We will pass your comments on to him and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5

Andy and his team were excellent. They are approachable, helpful, and could not have been better from the day we met them until the sale completed.

Reply from agent

Hi Steven - Many many thanks for posting this 5* Google review for Andy and our Feltham Sales office. We are delighted to hear that they could not have been better from the day you met them until the sale completed. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5.00 /5
16.11.2023

Now that the dust has settled I'd just like to express my thanks to you for the friendly and efficient way that you've managed the sale of mum's flat. It took a long time and was very frustrating at times, but you managed it brilliantly. All best wishes to you and yours and hope you have a Merry Christmas! Rob

5.00 /5

We started our journey with one of the best agents ever with Frost Partnership. Paige supported us through all the stages and kept the professional communication with us and our solicitors to make the journey smooth and as fast as possible for both sides. Thanks for all your help and support. You are a star, Paige!

Reply from agent

Thank you so much for taking the time to write this fabulous 5 star review for our Feltham Sales team, especially Paige. We are so pleased to hear that professional communication made the journey smooth and as fast as possible for both sides. We will pass your comments on to Paige and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5

I am a partner at Irwin Mitchell solicitors and instructed Andy Thomson and the team at Frost Partnership to help with the sale of a property we were dealing with. The team assisted with local contacts to get the property ready for sale and really went the extra mile to facilitate the sale. Highly recommended for a professional and personal service.

Reply from agent

Hi Paula - Thank you very much for taking the time to write this fabulous 5 star review for our Feltham Sales team. We were so pleased to read that the team really went the extra mile to facilitate the sale. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5

From the start the sale was not straightforward by any means. Andy Thomson and his team were exceptional, nothing was too much, offering to go way beyond, providing removers, outside storage, chaperoning viewings and keeping us updated of progress and helping issues at all stages outside of hours. Nothing was too much. Absolutely no hesitation in recommending The Frost Partnership. We will certainly be using them whenever possible. Thank you, really, thank you so very much! Sophie

Reply from agent

Hi Sophie - Thank you so much for taking the time to write this fantastic 5 star review for our Feltham Sales team. It was great to read that the team were exceptional, that nothing was too much trouble and that they went way beyond! We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5
22.09.2023

We just sold our property with Frosts Chesham, the team there were great and helped with everything during the whole process. We received a great valuation of the property, a great offer price on the property and then the selling process was made very easy with lots of help from Jacqui chasing up with our solicitors. I could not recommend frosts more.

5.00 /5

As the landlord who selected the prospective disappointed 1 star renters, on the recommendation of a neighbour, I have to speak up for the work that Sebastian and his team did to progress their application and to give them the best chance of getting the tenancy. After discussion with the Frost team, the prospective tenants signed their agreement to forfeiting their deposit if they did not pass the financial checks. As is standard for new tenancies, their details were passed to an independent financial checking company. Sebastian rang me frequently through this process, concerned that everything was taking too long as he did not want to let the prospective tenants down. The financial checking company reported to him that they were not getting the information they required from the prospective tenants. When they failed the financial checking process, I had to turn down their application and start to look for alternative tenants, because it would affect my ability to insure the tenancy. I went back both to the Frost team and the financial checking service to question where things had gone wrong and was satisfied that the financial checking system was wholly independent of the estate agency and it was their assessment of the information given to them by the clients that resulted in the fail. It seems unfair to me that the work of Sebastian and his team, most of which would not have been seen by the prospective tenants, should get such a poor review.

Reply from agent

Many thanks for placing this review in response to the 1 star reviews from disappointed prospective tenants. We really appreciate you taking the time to confirm that Sebastian acted professionally and in good faith throughout and are extremely grateful for such a positive response to the earlier negative reviews. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5

Excellent Service, It was a pleasure dealing with Andy, Chloe and Paige. they made selling the house a pleasure, once we engaged their services we left everything to them including the viewings. took a lot of the pressure of us. job well done would highly recommend them.

Reply from agent

Hi Dave - Thank you very much for your 5 star review for our Feltham Sales team. It was great to read that you received excellent service, and that it was a pleasure dealing with them. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5
18.08.2023

Megan |Murphy and Harry Edmonds are amazing. Great communication, lots of attention. They made a stressful time really managable.

Reply from agent

Thank you Kathy! 😀

Contact details
Sales Phone:

020 8890 4225

Sales Email:

feltham@frostweb.co.uk

Lettings Phone:

020 8890 4225

Lettings Email:

feltham@frostlettings.co.uk

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

6-7 Spring Corner High Street, Feltham, Middlesex, TW13 4PA, South East, UK, TW13

Our Feltham office covers: Feltham, Lower Feltham, Hanworth, Bedfont, Hounslow West, Sunbury-on-Thames.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Relocation Agent Network
Royal Institution of Chartered Surveyors
Tenancy Deposit Scheme
OFT Approved Estate Agent Redress Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure