As first time buyers we were new to the whole process. We went to many viewings with many estate agents none were as helpful as Frost. I picked a 2 bed house within budget to view, CHLOE sent a video link for online viewing. The property was not what I was after. She took my details and said a property matching my needs was going to be up for advertisement in a few days. Surely after a few days she emailed details before it was even up on rightmove. I INSTANTLY FELL IN LOVE WITH THE PROPERTY. She had found such a good match to my needs! I instantly requested an online viewing, then booked an actual viewing. At the viewing she was extremely presentable, professional and helpful. I asked her so many questions she answered every single one to the best of her knowledge with patience and experience. That same night we put an offer through, HONESTLY SPEAKING IT WAS NOT ONLY BECAUSE WE LOVED THE PROPERTY BUT CHLOE’S BRILLIANT SELLING SKILLS AND CUSTOMER SERVICE. I got an email the next day and we started moving things forward. She sent details of conveyancers, ROYTHORNES who were also brilliant! Being the first point of contact Chloe did everything 100% and closed the sale in a supportive and friendly manner. I felt extremely comfortable and knew I was in safe hands with Frost because of Chloe. Throughout the process of correspondence via email Jamie was phenomenal with prompt replies, helpful and useful information, I could not have been any happier by the service I received. I highly recommend Forst Feltham for your house hunting.PositiveResponsiveness, Quality, Professionalism, Value