The portfolio that Lang Llewellyn manage for me is slightly tricky in its setup but they have come through and adapted very well. They have taken onboard our needs and requirements and have made changes to their own processes to accommodate. Overall have been very good and Millie Campbell has been a star performer.
some of your staff like Lynn are perfect both in communication, and tenant concerns, but a few of them are just doing their job and not concerning humanitarian issues.
I was a tenant at LHW for 3 years. The contract process was quick and easy, employees were helpful in the process. During my time at the property any issues such as leaks were quickly responded to and dealt with. They were very fair with returning deposits quickly after the end of the tenancy. I felt very secure with them. Not 5 stars because they could be more friendly towards students.PositiveResponsiveness, Quality, Professionalism
A brilliant service from all the staff we dealt with. during our recent house sale A special thank you to Liz Kevern always at the end of a phone Very supportive at the most stressful times
Reliable and always willing to help.
Very nicely laid out
During lockdown we were without WiFi for nearly a month, got 10 quid compensation for sorting it all ourselves as they couldn't sort it with the utility company. Got charged 100 quid for cleaning I didn't sign off on. However, pretty good at getting the boiler and amenities fixed. Not the worst, not the best tenancy experience. Response: It's not my responsibility to be on the phone to sky for hours to fix a service, of which we paid yourselves to do. We hoovered, mopped, and dusted in every room for literally days to make sure you couldn't penalise, so a breakdown of 'cleaning issues' in your deposit description would have been much obliged. Thank you :)
Terrible company cancelled my viewing a few hours before i was due to go and see a property because I have kids even though on the website it was stated it was suitable for families. Another letting agents lying just to get more interest in the property.
Pendennis Court, Falmouth Business Park, Water Rd, Falmouth, Cornwall, TR11 4SZ , UK, TR11
Website:
http://llcoproperty.comLang Llewellyn & Co are a collective of trusted property professionals offering a range of property services to clients across Cornwall. Our team are genuinely passionate about what we do, family and community is at the heart of our agency. We are an independent and locally run agency, with close links to the local Cornish community. Whether you are a property owner looking to get advice on you biggest asset on whether to sell or rent, someone looking for a home in Cornwall to buy or rent or an investor looking to get the best from your savings our team at Lang Llewellyn & Co are here to help.