Thank you for your google review and all feedback in appreciated and please accept my apologise for the delay in replying. We sincerely apologise for the inconvenience caused by the last-minute cancellation of your property viewing. We understand how frustrating this must have been, we had received many enquiries on the property in questions and we had a number of viewings booked in on the day you were due to view the property. I apologise there seem to be some confusion we did have to cancel the viewing as the landlord has found their own tenants which was outside our control, and we did not want people to view the property knowing that the landlord an accepted an tenant for the property. We do not cancel viewings due to people having children. I have contacted you direct but if you would like to email me charlotte@llcoproperty.com