Ben visited my flat for a routine inspection, the first one since taking over the property (and my first one ever.) he was helpful in suggesting repairs, and explained the process for getting problems reported

Ben was very helpful during the house inspection at my flat recently.

Ben Craven is always helpful.

Gets five stars from me. All staff very helpful especially Ben Craven who is always available to answer any questions or problems.

Many thanks to Courtney for being always ready to listen and to help!

Kellie was really warm as well! Thank you!

We're with Umega for 9 years now and throughout these years they proved to be the best in Edinburgh and wider no doubt.Their reliability, cooperation and good maintenance arrangements are something you can count on and be happy with. Our agent Naidine Dorman is an absolutely amazing! Thank you

Dear Umega, We rented 114/5 Viewforth through you for just over 2 years. Our initial experience was one of bewilderment and confusion. For example, we have never worked a combi boiler and our Umega handlers were none the wiser too. However, this all changed when we came into contact with Eleonora Vacca. Ms Vacca proved to be both reliable and punctilious. She answered our emails and requests immediately, and no task was ever beyond here ability to manage or advise us on what we needed to do. She was even able to give us a full break down, with contact details, on how to deal with our mouse problem. Moreover, her knowledge of rentals and flat management is exceptional. She could tell us exactly where the stopcock in the flat was when we had to turn off the water mains, for instance. Our urgent request was responded to immediately. I hope Umega appreciates Eleonora Vacca's diligence and professionalism in her engagement with renteers like us, and we would like to thank her through you for making our stay in Viewforth a pleasant one and for enabling our transition to our new home to be both smooth and free of unnecessary hassles. Yours, Peter

Eleonora Vacca's looked after us very well.

Ioni is a great credit to Umega - property managers in the past have ducked phone calls etc, but Ioni always responds swiftly and does exactly what she says she’ll do! Hoping she stays my property manager!