Umega has been so great, especially working with Martin has been a wonderful experience! They respond really quickly and have such a lovely attitude with people too! I’d highly recommend, thank you Martin and the Umega team!!!
We are so pleased with how Umega handles our complaints. Especially Courtney Hazlett who is our portfolio manager. She is quick and efficient and she takes her time to make sure all our concerns are address and handled effectively. Thank you guys ❤️
Renting with Umega has been a smooth process from start to end, and our portfolio manager Olga has been very responsive and professional on every single query or issue we raised throughout the tenancy. Their system keeps a good record of everything and every request has been dealt with in timely manner.
I have not regretted to moving to Umega. I had concerns that my previous agency were not managing my property to the standard I would like. I transitioned after speaking with Suzie about the move. The move was very easy and seamless and have been impressed with the service received so far.
We have used Umega to manage our property on two separate occasions over the past 8 years. We continue to be impressed with the responsive and reliable service we receive and are particularly grateful to Courtney who has been fantastic in dealing with all our questions and requests. Would definitely recommend
Umega is absolutely brilliant. Suzie was incredibly informative, professional and proactive with any issues we had during the renovation of our property and organisation to get it ready for rental. It’s been some of the best professional service we’ve received, and we wouldn’t hesitate to recommend the company to anyone we know!
Umega managed the letting of our flat for a number of years and we were very pleased with the service and responsiveness, especially as we had by that stage little contact in Edinburgh. They were particularly helpful with organising repairs which can be challenging. When we subsequently decided to sell the flat we chose them as our selling agents. The liaison between the letting department and the sales department was very good so that when we had a major water leak just as the sale process started their letting department handled the repair very effectively to get the flat ready for the sales department. The sale was handled very efficiently and we appreciated the company's flexibility and ability to handle our personal requirements. We were particularly pleased with the level of communication with us by Daniel of their sales team. We were fortunate that Umega found a buyer very quickly and introduced us to solicitors who were responsive and ensured that the sale was completed without issue or delay.
Finding a property and going through the rental process with Umega was a stressfree experience; Becca was excellent in answering all our questions and getting us through the referencing process and the lease signing. It was greatly appreciated as we were doing it all from abroad so her help was invaluable to us. Overall all the staff we dealt with (Rachel, Francesca & Courtney) were professional, knowledgeable and very helpful. We would recommend Umega without hesitation.
I always use Umega to manage my flat and the service has always been good and worries free and considering I don't even live in Edinburgh anymore. When it comes to selling my flat, it's natural for me to pass it to their selling team since Umega knows my flat well. I'm a first time seller and the experience with Umega has been really pleasant. Daniel Zdunkiewicz my sales advisor has been very proactive since day one, he considered and arranged everything for me, such as flat presentation, remedial work, sales and pricing strategy etc. The communication was timely and clear and I was always informed with the progress and all key decisions were discussed with me prior to action. In the end, the property was sold quickly and smoothly. If I have a second property for sale, I would not hesitate to go back to Umega and Daniel again. Speaking from my own experience, they have my wholehearted recommendation! Thanks again Umega and Daniel for doing such a great job for me!
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Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL, UK, EH3