My experience with Northwood has been wonderful. As I'm moving abroad, I decided to rent out my flat in Edinburgh with the support of an estate agency for management. Nicola is fantastic and offered helpful advice throughout the process of setting up my flat for rental, and Meriel has been amazing with communication since tenants moved in. The Northwood team are very friendly, professional, and knowledgeable, and I feel confident that my flat will be in safe hands with their management. Thanks so much!

⭐⭐⭐⭐⭐ Review for Jock Clement (Northwood Edinburgh) 24 November 2025 I had a fantastic experience working with Jock as our property manager. He was incredibly responsive and proactive in resolving an issue with our washer dryer. Once the problem was identified, Jock arranged for a replacement quickly and had it installed without delay, just in time for winter! His communication was clear and friendly throughout, making the whole process stress-free. Highly recommend Jock for his efficiency and excellent customer service! ⭐⭐⭐⭐⭐ July 2025 I can't say enough good things about my experience with Dankia from Northwood Edinburgh. From our very first interaction, she has been incredibly helpful. With all my million questions, she has remained patient, polite, and always friendly. I've also had the pleasure of working with a few of her colleagues (Tom, Claire to name a few) at Northwood, and they have all been wonderful to deal with as well. I would definitely rate the service a solid 10 out of 10.

Lena has been a great support throughout our period renting. Friendly communication and always quick to respond. Thank you!

Tom and Jock have been of great help. All my concerns were addressed promptly. They've made it a carefree process to let a property.

I’ve been with Northwood for almost 2 years now, the agent that has recently taken over my flat, Jock, has been extremely helpful and attentive. Highly recommend for renting in Edinburgh!

I had an excellent experience with this letting agency. They are very professional, easy to deal with, and incredibly fast in their responses. There were no complications at all from viewing the flat to receiving the keys. They even provided me with a welcome box that included discounts for furniture, which was a nice touch. Communication with the landlord through the agency has also been smooth and very convenient. A special thanks to (Meriel) for her kindness and great support. To be completely honest, the only thing that I found slightly uncomfortable is the inspection every four months. I fully understand it is their right, but it can create a bit of unnecessary tension between the tenant and the landlord. I hope this could be reconsidered in the future. Overall, this is the best agency I have dealt with so far, and I truly appreciate their service

A big thanks to my property manager - Jock Clement. Jock is very responsive and clear with updates and guidance during the moving-out process. All the communication has been clear and helpful throughout my experience with Northwood. Thanks

Excellent service and help from the start. From renting out my property to the sale of the property. Highly recommend. Jay was a great support also

The staff for conduting the viewings are really great and friendly.

I recently rented a property through Northwood Letting Agency and was very impressed with their service. Tom Andor was professional, responsive, and made the process smooth from start to finish. Fiona, the viewing agent, was friendly and courteous, making the viewing experience a pleasure. Highly recommend Northwood for their excellent customer service.