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ELC Sales & Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I’ve had a really good experience renting through Andrews Residential. The team have been friendly, professional and easy to deal with from the start. Any questions or issues have been handled quickly and communication has always been clear. The whole process has been straightforward and stress-free. Would definitely recommend them as a letting agent.

5.00 /5

Very friendly agent and answered all questions without hesitation. I will recommend to anyone in need of their services.

Reply from agent

Thank you for taking the time to leave this review. We’re glad to hear you found the agent friendly and that your questions were answered clearly. Your recommendation is genuinely appreciated. If we can be of any service in the future, please don’t hesitate to reach out. Many thanks, Matt

5.00 /5

The advisor was a great help and friendly all the way through the process

Reply from agent

Hi Jamie, thanks for taking the time to leave a review. We’re really pleased to hear that you found the adviser helpful and friendly throughout the process, that’s exactly the experience we aim to provide. If we can be of any service in the future, please don’t hesitate to get back in touch. Many thanks, Matt

5.00 /5

Very frienddly agent showed us the property and answered all our queries. very good service

Reply from agent

Thanks so much for the five stars Priscilla, we appreciate your taking the time to leave a review. It's good to hear that you had a positive viewing experience. If we can be of any help in the future, please don't hesitate to get in touch. Many thanks, Matt.

5.00 /5

Abby gave us a good tour around a property we're interested in and had all the answers to the questions about the property's history we had.

Reply from agent

Hi James, thanks so much for leaving your review - we appreciate the five stars. Abby will be delighted with your feedback, and we're glad to hear you had a positive viewing experience. If we can be of any help in the future, please don't hesitate to reach out! Many thanks, Matt.

5.00 /5
Reply from agent

Thanks so much for the five stars Olubunmi! Happy holidays! Many thanks, Matt

5.00 /5

Had a smooth and wonderful experience with ELC. A big shout out to Finlay Ness, who has been very supportive through out the journey.

Reply from agent

Hi Sneha, thank you for sharing this. It’s lovely to hear that everything felt smooth and straightforward, and I’ll be sure to pass your kind words on to Finlay. If you ever need anything from us in the future, please feel free to get in touch. Many thanks, Matt

5.00 /5

ELC is probably the best letting agency I have ever rented with. In all the years with them, they've been extremely professional and prompt. The same applied to the last issue we had, that was beautifully sorted by their new employee, Karen. When we advised her that the situation we have reported was an emergency, she had it sorted the same day. Thank you all ELC employees for your work throughout the years, and thank you, Karen.

Reply from agent

Hi Iris, thank you for sharing such a thoughtful review. It means a great deal to hear that you’ve had consistently positive experiences with us over the years, and I’m glad Karen was able to help resolve your recent issue so quickly. I’ll be sure to pass your feedback on to her and the rest of the team. If you ever need anything from us, please don’t hesitate to get in touch. Many thanks, Matt

5.00 /5

I’ve had a really positive experience with Karen. She was incredibly helpful and responsive when I needed help with a couple of maintenance issues in my property. She quickly arranged for someone to install my washing machine and also managed to get a plumber out the same day to fix a leak — which was a huge relief! Communication was excellent throughout, and everything was sorted efficiently and professionally.

Reply from agent

Hi Eilidh, It’s great to hear you had such a positive experience with Karen. She’ll really appreciate your kind words - especially as she's only just joined the team! I know Karen takes a lot of pride in keeping things running smoothly for our tenants and I'm sure she'll be delighted with your kind words. I’m glad the issues were resolved quickly and that communication was clear throughout. If we can be of any help in the future, please don’t hesitate to get in touch. Many thanks, Matt

Contact details
Sales Phone:

0131 662 1840

Lettings Phone:

0131 662 1840

Opening hours
Monday-Friday: 09:00 - 17:00
Address

162 Bruntsfield Place, Edinburgh, EH10 4ER, UK, EH10

We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about – most of our landlords have been referred to us by other satisfied landlords.

Our team

Fraser Jamieson

Rowan Wilkie

Association of Residential Letting Agents
Zoopla
Primelocation

No marketing information available

No marketing information available