Karen was understanding and supportive in helping to resolving our issue with our lock and with our pipes. She kept us in the loop and the problems were quickly fixed. I am very grateful for the positive experience.
Joseph showed us around a flat in Leith and was great despite it being a rainy day. Really appreciated him mentioning that if there was anything in the flat that we thought needed fixing to flag it to him there and then and he could raise it with the landlord. No one had ever offered that before and it made us feel reassured that this would (hopefully) be a good agent to rent with if accepted who care about the wellbeing of their tenants.
The staff at ELC has been so helpful. As I was still overseas when I was sourcing my property, I informed her and was arranged a virtual viewing. After the viewing, when applying, we communicated mostly by emails. The manager lady was patient and provided clear explanation and guided us through the referencing and the payment processes, helped us to solve some hassles in the documents sending/uploading in between; finally everything worked out well and successful. Our lease deal was finalized in around a month. Thanks ELC team for the professionalism and good service.
It is a pleasure to write these words for Andrews Residential. We have worked with these estate agents from the very beginning to market, partially manage, and rent out our properties. Throughout this time, we have consistently received sound advice, and the letting of our properties has always been handled efficiently and professionally. If I had to use three words to characterise Manveer’s management of our property portfolio, they would be reliable, efficient, and effective. We cannot imagine managing our portfolio nearly as successfully without her contribution, strong professional connections, and deep knowledge of the rental market.
Excellent customer service which is always helpful whenever I need it and my issues are always resolved by the team, specifically Manveer. - Jaspal
I have had an amazingly smooth experience with Andrews Lettings in Hillingdon. Mani went over and above our expectations with finding us the right tenants! Would highly recommend Andrews and definitely use Mani again in finding tenants! Rajan
Its a good experience with andrews . Specially mani she is very helping .
Working with Andrews Residential has been a game changing experience for me as a landlord. They are credible, proactive, fast to act, communicate transparently and are very customer focussed. They have high standards to protect me as a landlord and act in my interest. I have found that they combine the professionalism of larger brands with a family feel. I can highly recommend them.
162 Bruntsfield Place, Edinburgh, EH10 4ER, UK, EH10
We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about – most of our landlords have been referred to us by other satisfied landlords.
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