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ELC Sales & Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Very dedicated team

Reply from agent

Hi Wemmy, Thank you so much for your wonderful review! We truly appreciate your kind words. Our team is indeed dedicated and passionate about what we do, and it's always a pleasure to hear when our efforts make a positive impact. Your support means a lot to us, and we look forward to serving you even better in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Thanks again for choosing us!

5.00 /5

Property Manager was welcoming and gave very good and satisfactory responses to questions asked. He was appropriately dressed and knew all he needed to talk about at the property. Excellent customer service

Reply from agent

Dear Latifat,Thank you so much for taking the time to leave such a glowing review! We're delighted to hear about your positive experience with our Property Manager. Providing excellent customer service is always our top priority, and it's wonderful to know that our team member was welcoming, knowledgeable, and attentive to your needs. Your feedback is greatly appreciated and serves as motivation for us to continue delivering top-notch service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back!

5.00 /5

Wonderful experience working with ELC to find a flat to let. We are not from the UK so had some extra hurdles in the letting process. ELC was responsive, helpful, and made us feel at ease through it all. Alex in particular went above and beyond to help us find a flat. He was available to answer all of our many questions and guide us through the process. Would highly recommend checking ELC out, they are responsive, professional and good at their jobs.

Reply from agent

Thank you, Jane, for your fantastic review! We're delighted to hear about your wonderful experience with ELC while searching for a flat to let. It's great to know that our team was responsive, helpful, and made you feel at ease, especially considering the extra hurdles involved as newcomers to the UK. We're proud of Alex for going above and beyond to assist you, answering your questions, and guiding you through the process. Your recommendation means a lot to us, and we truly appreciate your kind words about our responsiveness, professionalism, and competence. If you ever need any further assistance or have more questions, please don't hesitate to reach out. We're here to help and look forward to serving you in the future. Welcome to your new home!

5.00 /5
Reply from agent

Dear Chris, Wow, thank you so much for the fantastic 5-star review! Your support means the world to us, and we're thrilled to see that you had such a positive experience with our service. If you ever have any feedback or suggestions to make your experience even better, please feel free to reach out. Thanks again for choosing us and for taking the time to share your positive rating. We can't wait to serve you again in the future!

5.00 /5

It was a lovely apartment and the staff is very friendly.

Reply from agent

Dear Kemi, Thank you so much for visiting our apartment and for sharing your wonderful feedback on Google! We're delighted to hear that you found the apartment lovely and appreciated our friendly staff during your viewing. Your kind words mean a lot to us, and we're here to assist you with any questions or further assistance you may need. If you decide to make this lovely apartment your new home, we're excited to welcome you as part of our community. Once again, thank you for considering us, and we look forward to the possibility of having you as our resident!

5.00 /5

We were unable to make a viewing in person so agent Nicole very kindly filmed and sent us a video tour.

Reply from agent

Dear Emma, Wow, thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear about your positive experience with our agent, Nicole. It's great to know that she went the extra mile to accommodate your needs by providing a video tour when an in-person viewing wasn't possible. At ELC Sales and Lettings, we always strive to make the apartment hunting process as convenient as possible, and it sounds like Nicole did just that for you. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Thanks again for choosing us, and we hope to assist you further in the near future.

5.00 /5

Absolutely deserving of a 5 star rating! In all my experience of renting over many years, this Letting Agency is the very best. Professional, approachable and caring to the needs of tenants, ensuring a top class service on every level. Communication is friendly and supportive and any repairs are carried out in a timely manner. I do not hesitate to recommend ELC to anyone searching the busy rental market for their next home in Edinburgh and the Lothians. Staff are amazing. Many thanks to Calum especially for his excellent communication and first class attention during my period of tenancy.

5.00 /5

Good experience with this company, Fraser was very helpful and professional.

Reply from agent

Dear Charlotte, Thank you so much for taking the time to leave us a wonderful 5-star review! We're delighted to hear that you had a good experience with ELC Sales and Lettings and that Fraser provided you with helpful and professional service. Your feedback is greatly appreciated, and it reinforces our commitment to delivering excellent service to all our clients. If you ever need any further assistance or have more questions, please don't hesitate to reach out. We're here to help! Thanks again for choosing us, and we hope to assist you in the future.

5.00 /5

Excellent viewing frazer was very accommodating and let us view the property and exposing the ins and out of the place. Very good! Thanks again

Reply from agent

Thank you Keiron for taking the time to leave such a positive review about your experience with Fraser! We're thrilled to hear that your property viewing went so well, and that Fraser's accommodating and informative approach made a lasting impression. We believe that attention to detail and exceptional service can make all the difference in finding the perfect place to call home. Your feedback is truly inspiring, and we're here to assist you every step of the way. If you have any more questions or need further assistance, please don't hesitate to reach out. We wish you all the best in your property search!

5.00 /5

Great communication, reliable. Will use again. Thank you Fraser.

Reply from agent

Thank you for taking the time to leave us a review! We're thrilled to hear that you found our communication reliable and had a positive experience working with Fraser. We look forward to serving you again in the future. If you ever have any more needs or questions, don't hesitate to reach out. Your satisfaction is our priority!

Contact details
Sales Phone:

0131 662 1840

Lettings Phone:

0131 662 1840

Opening hours
Monday-Friday: 09:00 - 17:00
Address

162 Bruntsfield Place, Edinburgh, EH10 4ER, UK, EH10

We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about – most of our landlords have been referred to us by other satisfied landlords.

Our team

Fraser Jamieson

Rowan Wilkie

Association of Residential Letting Agents
Zoopla
Primelocation

No marketing information available

No marketing information available