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ELC Sales & Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Recently moved management of my rental flat to ELC and have been very pleased with the results so far. Calum has exceeded expectations. Systems work well, vetting is thorough and customer service for both tenant and landlord has been professional and customer focused. Couldn't ask for more

Reply from agent

Thank you for sharing your positive experience with ELC! We're delighted to hear that you've had a great start with us and that Calum has exceeded your expectations. Our team works hard to provide professional and customer-focused service, and we're thrilled that it's reflected in your feedback. If you ever need any assistance in the future, please don't hesitate to reach out. We appreciate your trust in us and look forward to continuing to serve you.

5.00 /5

The agent we have dealt with so far has been Fraser. He was been absolutely wonderful and accommodated all of our needs. Going the extra mile to ensure we find a property we will love.

Reply from agent

Thank you for taking the time to share your positive experience with Fraser! We're delighted to hear that he has been wonderful and accommodating in helping you find the right property. Our team takes great pride in going the extra mile to ensure our clients' satisfaction. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your kind words and look forward to continuing to assist you in finding your ideal property.

5.00 /5

Good Contact with agency. They send engineer immiedietly when i need it for broken pipe or something.

Reply from agent

Thank you for leaving us a review! We're pleased to hear that you've had good contact with our agency and that we've been responsive in sending an engineer promptly when you've needed assistance with issues like a broken pipe. Customer satisfaction and swift service are our priorities, and your feedback is greatly appreciated. If you ever have any more maintenance needs or questions, please don't hesitate to reach out. We're here to help!

5.00 /5

Nicole, who showed my wife and I around a property was a delight to work with. She knew all the information we needed and helped with the application process. She was also very friendly and gave us some great help as we are new to Edinburgh. Thank you Nicole.

Reply from agent

Thank you, Benjamin, for your wonderful review! We're thrilled to hear about your positive experience with Nicole during your property viewing. It's great to know that she provided you with all the necessary information, assisted with the application process, and was friendly and helpful, especially considering you're new to Edinburgh. We're proud to have team members like Nicole who go the extra mile to ensure a smooth and welcoming experience for our clients. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help, and we look forward to assisting you in your new journey in Edinburgh. Welcome!

5.00 /5

Satisfied with the agent who was there to show the apartment. He was detailed enough and has customer relationship skills.

Reply from agent

Thank you, Tosin Adetona, for your positive review! We're thrilled to hear that you were satisfied with our agent and that he provided you with a detailed tour of the apartment while demonstrating excellent customer relationship skills. We aim to deliver the best service possible, and your feedback is greatly appreciated. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to serve you.

5.00 /5
Reply from agent

Thank you, Ifeoluwa Olutuase, for the 5-star rating! We appreciate your support and are pleased to have met your expectations. If you ever have any specific feedback or if there's anything more we can do to serve you better, please feel free to let us know. Your feedback is valuable to us, and we look forward to continuing to provide excellent service.

5.00 /5

Fraser was really friendly and open with showing us around the flat and has been more than helpful with setting up viewings for us when very few places have. You're a massive help!

Reply from agent

Thank you for your kind words and positive feedback about Fraser! We're thrilled to hear that he was friendly, open, and proactive in showing you around the flat and assisting with viewings. Providing excellent customer service is our priority, and your satisfaction is our reward. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your trust in us and look forward to continuing to assist you in your property search.

5.00 /5
Reply from agent

Thank you for the 5-star rating! Your feedback is important to us, and we appreciate your support. If you ever have any specific comments or if there's anything more we can do to enhance your experience, please don't hesitate to let us know. We're here to serve you, and your satisfaction is our priority.

5.00 /5
Reply from agent

Thank you, Leah, for the 5-star rating! Your feedback is greatly appreciated, and we're here to assist you with any questions or needs you may have in the future. If you ever wish to share specific comments or if there's anything more we can do to enhance your experience, please feel free to reach out. Your satisfaction is important to us, and we look forward to serving you again.

5.00 /5

Very nice and welcoming down to earth people. Made me feel comfortable when viewing the flat

Reply from agent

Thank you, Charles, for your kind words! We're thrilled to hear that you found our team to be very nice, welcoming, and down-to-earth during your flat viewing. Making our clients feel comfortable is one of our top priorities, and your feedback validates our efforts. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to helping you with any future needs.

Contact details
Sales Phone:

0131 662 1840

Lettings Phone:

0131 662 1840

Opening hours
Monday-Friday: 09:00 - 17:00
Address

162 Bruntsfield Place, Edinburgh, EH10 4ER, UK, EH10

We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about – most of our landlords have been referred to us by other satisfied landlords.

Our team

Fraser Jamieson

Rowan Wilkie

Association of Residential Letting Agents
Zoopla
Primelocation

No marketing information available

No marketing information available