HI Anna,, this review is really unfair. There have been several issues with the boiler agreed but we have attended to these ASAP on each occasion. I suspect that the real you have written this review not because of the boiler but because we have asked you to move your car from in front of the Landlord's garage and you were unhappy about this. We are a professional agency and have always been responsive in getting any issues in the property sorted out, it is unfortunate that there is another issue with the boiler but this does not make us a terrible agent.