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David Evans Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
Reply from agent

Dear Teresa. Ooops... Did something go wrong ? .. Perhaps you would like to give me a call to discuss your 1* review ? Kindest Regards David R Evans.

1.00 /5
Reply from agent

Dear Bruceboy94... A 1 * Google Review ? You're a Joke! '!... You've never used our services.... & are too scared to reveal who you actually are. Pathetic !

1.00 /5
Reply from agent

Hi RexP17... You related to Bruceboy94 by any chance ? Ha, ha, ha...

1.00 /5

We viewed a property twice and had a phone call discussing the final cleaning of the property after which we agreed to get the documents signed and sorted. I was told I would get a call in a couple of days to arrange this. After not hearing back I called the office to find that they had signed an agreement with someone else. We heard nothing from them, yet we had stated our clear intentions to proceed both at the second viewing and the following phone call. Highly unprofessional and clearly incapable.NegativeProfessionalism

Reply from agent

Dear Joshua, Thank you for your Google review. My understanding is that you viewed the property & wanted the landlord to carryout some improvements to it before you would commit to renting it. We phoned & emailed our landlord (who lives overseas) with a list of your requirements & we were waiting to hear back from him, before we could revert back to you. Not un-naturally, in the meantime, the property remained on the market & other viewings were conducted as you had not paid any holding fee (1 Weeks Rent). While we were waiting to hear back from our landlord other suitable tenants were found who were happy to take the property as it was currently presented. I'm sorry that you are disappointed that we did not come back to discuss this with you, but at the time of writing this reply to you we have still not heard back from our landlord regarding your requests, so we did not have any further useful information that we could relay back to you. We wish you every success in finding a suitable property to rent. Kind Regards David R Evans

1.00 /5

Truly DISAPPOINTED with the service given by this estate agent. My husband and I went to see the place TWICE, they said they would do a deep clean of the place and we could then come back to do the paper work. 3 days later we haven’t heard anything back and we phoned and they say it has been let out. No communication with us. It’s just simply rude and unprofessional. I would recommend going to another estate agents if you can, maybe ones that communicate with their clients better and also show a little bit more enthusiasm when showing a property as this was clearly lacking when we went to see it. Seems like most of the positive reviews were a while ago so maybe they have had a re-shift in staff or just forgot how to do their jobs? Not pleased at all.NegativeResponsiveness, Quality, Professionalism, Value

Reply from agent

Dear Thamar, Thank you for your review. Unfortunately, the landlord of the property had a lot of interest in his property from a number of different potential tenants & he decided to select another tenant in preference to you, which of course was his ultimate choice... So there was not much that we could do about it. We do hope that you are now settled in another property. Kindest Regards David

1.00 /5
Reply from agent

Dear Shane, we're sorry to see that you only left us a 1* Star Review. We sincerely hope that you will be successful in finding a suitable property to rent in the area. Kindest Regards David

1.00 /5

Unlikey to use again. They continuously pest you on a daily basis, whilst they’re waiting to hear from a solicitor and you cannot personally give them any answers. Yet would find it difficult to return your calls or be put through to the correct person when you’re the one chasing them! They were very poor with updating me via email so that I had written evidence of any updates or progress, even upon numerous requests! And lastly after visiting their office, the smell was absolutely vile. The instant smell of dog hits you as you walk in. It is certainly not professional (or hygienic) to walk into an estate agents to see a massive dog underneath the receptionist desk!!!

Reply from agent

Dear Paige... I'm so sorry to hear that you appear unhappy with the service that I & my staff sought to provide to you whilst you were purchasing a property through our firm.... Graham, who was your principal point of contact, is particularly disappointed & denies your assertion that he/we "continuously pest you on a daily basis." From numerous other positive Google Reviews you can see that this is not either Graham's or our firms style. Regardless of your negative comments which we fully take on board, we would like to take this opportunity to sincerely wish you every happiness in your New Home. Kindest Regards David R Evans

1.00 /5

Poor service. Made an offer on a Monday heard nothing back by Tuesday evening so rang for an update. They hadn't spoken to the vendor yet but said they would call me once they had. One week on and still hadn't even had the common decency to ring and give an update. How this estate agent has good reviews if they treat people like this is beyond me. Such shame as the house was amazing.

Reply from agent

Hello Mark... Further to your Google Review. We do not appear to have any record of a ' Mr Mark Douglas' on our database. Perhaps, I could ask you to call me on 023 8061 6060 to discuss the matter of your review. Many Thanks David R Evans

1.00 /5

Ok to start with when your renting with them customer service is worse than awful avoid at all cost if were you

1.00 /5

From the very beginning of the process of selling my home all the staff at David Evans have been supportive, informative , and available to walk me through the many forms and questions that need to be dealt with. As is often the case not everything goes smoothly with purchasers and I certainly felt the covering protection of them as my agent in dealing with tricky negotiations. Though I am buying out of their catchment area I have had so much support with my purchase property and subsequent 'form filling' Would I recommend them? Most certainly !!

Reply from agent

Dear Lesley, Thank you for the lovely review. I opened your review in trepidation as you only gave us a 1* Rating. - However, on reading your actual review comments I was delighted to find that you were in fact very happy with us. - What a relief ! We are & would always in the future be delighted to assist you at any time about any property related matters, whether or not you are using our services. Kind Regards David Evans

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Address

4 High Street, Eastleigh, SO50 5LA, UK, SO50

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