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Leslie & Co

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

It seems estate agents, generally, have a bit of an image problem, but in my experience Leslie & Co. stand out as being quite different. They really do go the extra mile to help clients with the often stressful business of buying or selling, and moving house. In my case they met a tight completion date for the sale of my house, when various acquaintances were telling me completion would take at least 4 weeks longer. I found Leslie & Co. friendly, helpful and easy to deal with throughout and have no hesitation in recommending them.

Reply from agent

Thank you Howard for your kind words. Although a bit of a whirlwind, it was amazing helping you sell a home that you’ve owned for over 40 years! I’m so glad we could help you, and can’t wait to hear about your next chapter.

5.00 /5

Everyone knows that renting a property is a complicated process in London. If you come from another country like us, it is much more complex than you think. Rachel was so helpful in getting everything in place within a short time. Answered all questions and turned back my messages and calls in a short time. They have a sound system in which all process is executed no-nonsense. So, when you work with Rachel and Paul, you do not need to make a choice between a friendly approach and professionality. We definitely recommend them as they are so helpful and professional about their business not only during the tenancy period but also after we moved into the house. Thanks so much for all their support during and after the agreement.

Reply from agent

Thank you Ahmet for your kind words. We're so glad you like the house and are settling into your new home. If you need any local recommendations, be sure to give us a call! Rachel & Paul

5.00 /5

Paul & Rachel have been extremely professional in the service they provide and yet very personal. I’ve used high street agents before who do not match up to Paul & Rachel’s dedication and real care for their clients. They managed everything with my tenants beautifully. I wouldn’t change them for anyone else. Absolutely recommend them to friends family and others. All the best to Paul & Rachel. Lilian

Reply from agent

Hi Lilian Thank you so much for your kind review. We've thoroughly enjoyed working with you ❤️ It has to be said that our job is made much easier when Landlord's have the same approach as we do, and looking after their tenants is at the forefront of their decision making. Thanks again! 😊 Paul & Rachel x

5.00 /5

I used Leslie & Co recently to sell my flat. I was impressed with Paul & Rachel right from the outset. When they came to see my flat for the initial valuation and look around, they spent a lot of time getting to know me, the property and really understanding my circumstances. The quality of the photos and video tour that they used for the brochure were exceptional. Soon after signing with them we set up a group on Whats App and they provided regular updates. Paul and Rachel were always on-hand to answer queries, offer advice and ensure everything went as smoothly as possible. Unfortunately, my first buyers pulled out quite far down the process but they found new buyers within a week and helped the negotiations between all parties and dealt with any bumps in the road. The estate agents I bought from (not in Ealing) were utterly dreadful and, at certain points, Rachel spoke to them on my behalf as I couldn’t face talking to them. They have been so genuine and cared so much about me and the whole selling process. They really do live up to their promise to offer a personal, supportive and honest service and were brilliant from start to finish. If you are considering selling or renting your property then definitely consider using Leslie & Co: Rachel Watts and Paul Leslie are setting the standard for what good estate agency looks like!

Reply from agent

Hi Sinead We cannot articulate how much this testimonial means to us. It is everything we set out to do and how we strive to approach our relationships with our customers. Thank you, to you also, one for trusting us with your sale, but above that, for being realistic, pragmatic and human throughout the process. You retained your sense of humour throughout some testing times, we're so delighted to see you move to your new home and start the next chapter of your life. Please keep in touch, and when you're next in Ealing, we would love to grab a drink with you. Thanks again, Paul & Rachel x

5.00 /5

We highly recommend Leslie & Co as letting agents. Our property had been rented out for several years with a well known London estate agency which provided disappointing ongoing maintenance of the property so we decided to switch agencies. We are so pleased we selected Leslie & Co as well as being first class at finding tenants and ensuring rent is paid etc Rachel and Paul are fantastic at the overall management of the property and sourcing workmen for maintenance etc where other agencies have struggled. Everything is done efficiently with great communication and within the agreed budget. If you are a landlord looking for a new letting agent I would highly recommend them.

5.00 /5

I honestly can’t say enough good things about Rachel and Paul, they truly are the best of the best. Forget about the generic high street estate agents, if you want to sell/purchase your home with honest, caring and reliable agents who have thorough knowledge of the market, then there really is no one better. They really love and care about what they do, and it shows! We are so grateful to them for finding the perfect buyer to purchase our first little family home and making the sale super easy. There’s no one else I’d even consider listing my home with going forward!

Reply from agent

Thank you so much Sarah. Honestly was such a pleasure working with you both and helping you sell a flat with so many firsts and so much history for you guys ❤️

5.00 /5

My previous experiences of estate agents have not been good so I was dreading selling my house. All the other agents who valued the property hassled me continuously about valuations and trying to get my business. Paul and Rachel were completely different. They were so helpful and creative with the marketing and making the house look nice. They achieved lots of good offers and I had a choice of buyers. Really good experience. I would definitely use them again.

5.00 /5

Paul and Rachel could not have worked harder or been more responsive when marketing our house. They acted with total professionalism and integrity throughout and we never felt they had anything other than our interests, and delivering a great outcome for us, as their priority. As a result were prepared to flex their approach in order to totally match our needs. With Leslie and Co you get the big company experience of the founders with small company flexibility and focus. We will definitely use them again should the opportunity arise.

5.00 /5

I’ve got nothing but positive things to say about Leslie & Co. Their knowledge, expertise and professionalism is nothing but superb. Rachel constantly kept me updated on the sale and I thoroughly enjoyed working with them. I would highly recommend and look forward to working with them in the future.

Reply from agent

Thank you David for your kind words. We’ve loved working with you guys and can’t wait to hear about your next chapter! Stay in touch! Rachel & Paul

5.00 /5
26.04.2023

Estate agents get a bad rep. So I just wanted to come on to highly recommend Paul Leslie and Rachel Watts of Leslie & Co...They are a couple who started their business in lockdown with a dream to do things differently.They created a WA group for us with them so we can reach them even out of hours, they REALLY know the area and their stuff, aren't full of BS, they created a social media campaign for us which saw us being listed as 'property of the week' and lined up all the viewers in one week, resulting in multiple offers. They even helped negotiate our next house down with their agent, persuading them to accept our offer (under asking).So although they charge a little more, I feel we've cancelled out their fee and then some with their help. They are also taking all the stress out of the situation by us leaving it all to them, them being proactive and keeping us up to date with everything without us needing to ask, even when our situation changed, they were nothing but supportive and understanding.In fact they are now looking after our rental property (we decided not to sell it in the end). Moving house is meant to be stressful, but we felt nothing but looked after from start to finish.

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Address

Podium-Ealing Cross 85 , Uxbridge Rd, Ealing Broadway, W5 5TH, UK, W5

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