Everyone knows that renting a property is a complicated process in London. If you come from another country like us, it is much more complex than you think. Rachel was so helpful in getting everything in place within a short time. Answered all questions and turned back my messages and calls in a short time. They have a sound system in which all process is executed no-nonsense. So, when you work with Rachel and Paul, you do not need to make a choice between a friendly approach and professionality. We definitely recommend them as they are so helpful and professional about their business not only during the tenancy period but also after we moved into the house. Thanks so much for all their support during and after the agreement.