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JW Wood - Durham (Lettings)

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Can’t thank the Team at JWWoods enough from Liam to Anne they have been patient and professional throughout this new experience myself and my brother have had to deal with because of a bereavement within our family. We have been kept regularly updated throughout the sale of our late mothers home and they have made the whole process that little bit easier.

Reply from agent

Dear David – its great to hear you have had excellent service form our sales team especially at such a difficult time. We will now continue to monitor progress with solicitors until completion

5.00 /5

Fantastic service throughout the entire sale process - from valuation, marketing, viewings, sale agreement, and everything else through to completion. Would have no hesitation recommending them to anyone, and should the need arise I would definitely use them again. Special mention to Jonathan Wheeler, Helen Milner, and Samantha Galbraith - super professional, high quality, and a pleasure to deal with - good people. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Many thanks from everyone at our Durham office.

5.00 /5

Highly recommend JW Wood estate agents in Durham after using their services on both the seller and purchaser sides. Both professional and friendly and great understanding of the local market. Special thanks to Sarah Graham and Elaine Anderson for their support and guidance.

Reply from agent

Dear Faye – It’s kind of you to take the time to send a 5* review. AT JWW we pride ourselves on delivering high standards of service so I’m delighted we have managed this for you

5.00 /5

I am in the process of selling my property and purchasing another property - both through Woods Estate Agents. I have spoken to and dealt with most of the office staff who are always polite, professional and responsive, keeping you up to date with progress and offering sound and thoughtful advice. All of the staff are excellent, well trained, articulate and good negotiators and I would recommend them to anyone thinking of entering the house selling or purchasing market. Thanks ladies - you have been amazing!

Reply from agent

Dear Sue- what a fantastic review, many thanks. The whole team will be encouraged by your comments. Your sale will now be dealt with by our aftersales team who will see things through to a satisfactory conclusion.

5.00 /5

JW woods has been excellent from the start, in providing viewings on the house to keeping in contact while dealing with my purchase. Would highly recommend Ann and the team to any friends for future purchases or sales of properties.

Reply from agent

Dear Matthew – it’s great to hear you have received excellent service from Ann and our Durham sales team. We will be closely monitoring the transaction for you through to completion

5.00 /5

We were recently helped by Ann at the Durham office to make an offer on a new family home. Ann was great. She was really responsive and clear in what she needed from us to submit an offer. She also saved us time by helping signpost us to other services, such as solicitors. Would 100% recommend.PositiveResponsiveness, Professionalism

Reply from agent

Dear Adam – thank you for taking the time to provide a fantastic 5* review. Ann will be encouraged by your kind comments. Our aftersales team will now assist in seeing the sale through to completion

5.00 /5

We purchased our home through JW Wood recently. We were looking from down South, so only able to come up for a short visit. We explained this to Ann and she was amazing in asking the right questions to ain an understanding of what we were looking for, and pulled together viewings across suitable properties throughout a weekend. All were lovely houses and suitable for what we asked to see, however one was perfect, and the house we ended up buying. Ashley took over the sale and was absolutely brilliant, communicated throughout, kept the process moving, and was so easy to get hold of when we needed to speak to her. The whole process was very smooth, and we couldn't recommend JW Wood more highly enough. They definitely have the best stock of houses in Durham, and all the team memebers we came across were fantastic. They were so lovely to deal with, not the usual "estate agent" narrative where you think they're just telling you what you want to hear. They were exceptionally honest and knowledgable, something we truly appreciated with buying in a market 200 miles from the one we knew. I wouldn't hesitate in recommending JW Wood to anyone looking to move in Durham.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Dear Victoria - wow what a fantastic review. It just goes to show that not all estate agents are the same most of which simply rely on the Internet. I hope you are happy in your new home and enjoy living in Durham

5.00 /5

Excellent support from JW Woods in selling my Mum's house. They went the extra mile to make things easy for us. Professional and courteous at all times along with empathy to understand the situation. Special thanks to Eileen, Amanda and Jonathan

Reply from agent

Dear Joan – great to hear that you have received excellent service and support from our sales team. Your kind comments have been passed to the individual concerned

5.00 /5

I instructed JW Wood on a probate sale and dealt with Ashley until the sale was agreed and Samantha thereafter. Due to the distance involved, I never met either of them personally but both provided an excellent service and were good communicators. I appreciated the firm's straightforward and realistic advice on pricing as well.PositiveResponsiveness, Professionalism

Reply from agent

Dear Laura – many thanks for your excellent review. I know it can be difficult managing a sale from a distance so I’m delighted to hear that everything went to your satisfaction

5.00 /5

The team at JW Wood is great and have helped me through my house search during the last year. I finally had an offer on a house accepted and I am really looking forward to completing! The team has always been quick to respond and friendly, with helpful advice and suggestions. I would certainly recommend buying a house through JW Wood.

Reply from agent

Dear S J – many thanks indeed for your kind words regarding the excellent service you have received from our Durham sales team. We hope you are happy in your new home

Contact details
Lettings Phone:

0191 3830184

Lettings Email:

lettings@jww.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30
Address

7 Old Elvet, Durham, DH1 3HL, UK, DH1

About

Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Durham.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Royal Institution of Chartered Surveyors
Ombudsman Services
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Manage / Negotiate
Windows Display

No awards information available