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JW Wood - Durham (Lettings)

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Brilliant from start to finish! Did not think buying a house could go so smoothly! They were professional, friendly and very helpful, having access to independent mortgage advisors and solicitors to enable buying for the first time to be less daunting and actually nice experience! Would highly recommend!

Reply from agent

Hi Libby Thank you so much for such a great review – it’s hugely appreciated!! Kind regards

5.00 /5

Really impressed with the team at JW Wood Durham. They’re efficient, professional, and have proved on a number of occasions, that they’re willing to go that extra mile. I’m both surprised and delighted at the viewings generated in what is currently an uncertain market. A special shout out to the very proactive Ann Stobbart. This lady is seriously good ! An excellent service from the whole team and highly recommended. Thank you.

Reply from agent

Dear SK Lyons – wow what an amazing review. Ann has worked for J W Wood for many years and is an asset to our company as you have clearly experienced.

5.00 /5

JW Wood have exceeded my expectations! Communication from all staff but especially Elaine Anderson kept me informed every step of the way by phone and then confirmation by email. Jonathan Wheeler initially valued the property and gave me lots of helpful information and advice without obligation or any pressure to use JW Wood. Thank you for such a friendly, professional and efficient service.

Reply from agent

Dear Doug – many thanks for your excellent review and kind comments. The transaction will now be handled by our after sales team through to completion

5.00 /5

Recently used JW Woods Estate Agents in Durham to sell my property. Their service was absolutely first class. Kate Strange looked after my sale and I couldn't have asked for a better service - efficient, attentive - nothing too much trouble. I would highly recommend both JW Woods and Kate Strange.

Reply from agent

Dear Alan - many thanks for a great 5* review. Kate only joined us in February but she us doing a great job

5.00 /5

Sale of our house has just completed yesterday. Thank you so much to Jenny at JW Wood in Durham for the absolutely fantastic service since we accepted the offer back in April. I already left a very positive review of the Chester-le-Street office for all their help with the marketing and sale, but the work put in by Jenny over the last few months up until completion has gone far and above what what we could ever have expected. She's been an absolute pleasure to work with, and without her help and support we would have been totally in the dark as to what was happening - especially as we actually moved abroad at the beginning of August which has made communication difficult at times. Jenny has kept us fully up-to-date and always promptly responded to all my emails. I honestly believe that without her help we would still be waiting. I can highly recommend the team at JW Wood. Thank you again for all the help.

Reply from agent

Dear Martin – what a fantastic 5* review. After sales is an integral part of our business and not one that is generally understood until it has been experienced so many thanks for your kind words. Jenny only joined is in February but as you say she is doing an excellent job.

5.00 /5

Durham was a puzzling place to us when we arrived at Woods estate agent. Ann Stobbart was so helpful, talking to us about the options we had, and helping us through the buying process! She was knowledgeable, friendly and practical with her advice to us. Great service, thanks very much.

5.00 /5

I was recommended Woods by family members and have to say I have not been disappointed. Excellent service from day one and they have sold my property very quickly. Great communication from everyone in their team. Their recommendation of legal team also worth dealing with who also have great comms. Top marks !

Reply from agent

Dear Jason – many thanks for providing a 5* review. Recommendations are a key part to our business and over the years we have had many returning clients who keep spreading the word. Your sale will now be handled by our after sales team through to completion

5.00 /5

Woods & especially the lovely Ann Stobbart were amazing for the duration of the sales process of my home. Professional, courteous, proactive. Totally on the ball at every stage and made sure everything moved forward with pace. No slippages. I am so grateful for all the support and help and would highly recommend.

Reply from agent

Dear Jackie – many thanks for providing an outstanding review. Ann is a long established senior member of our sales team. It is really encouraging to hear such excellent comments.

5.00 /5

JW Woods were recommended to me by my daughter. They had sold her house last year within a couple of days of it going on the market. I'm very pleased that I took her advice. My property was sold, subject to contract, within 10 days of it going on the market. All of the team were helpful, friendly and professional. A special thanks to Ann who advised and guided me through the whole process. I, like my daughter, would have no hesitation in in recommending them to others.

Reply from agent

Dear David – we receive a great deal of recommendations from previous clients so it’s great to hear your sister recommended J W Wood to act for you. Many thanks for taking the time to provide a 5* review. Your comments are most welcome. The transaction will now be handled by our after sales team through to completion

5.00 /5

I decided to choose JW Wood to sell my first home after reading the other reviews and I'm honestly so pleased that I did. I was very nervous about putting my home on the market, but the team made the process extremely easy and pain free from the very start. It's obvious that they took the time and effort to ensure I had realistic expectations and gave me some good guidance on how to improve the attractiveness of the property. They worked really hard to promote the property once I gave the nod. Obviously they know what they are doing as I had numerous viewings booked in before I could blink. Less than 3 weeks on the market and I've already agreed a sale! I cant thank them enough and they will be my estate agent of choice when I'm looking for my next home! I would also highly encourage anyone thinking of selling their home to choose JW Wood.

Reply from agent

Dear Lory – this has to be one of the most comprehensive reviews we have received for some time. It is amazing and shows the importance of doing your homework before instructing an agent as google reviews are genuine and can be trusted. We pride ourselves on delivering high service standards as this is so important whether selling or buying for the first time or after multiple moves.

Contact details
Lettings Phone:

0191 3830184

Lettings Email:

lettings@jww.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30
Address

7 Old Elvet, Durham, DH1 3HL, UK, DH1

About

Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Durham.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Royal Institution of Chartered Surveyors
Ombudsman Services
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Manage / Negotiate
Windows Display

No awards information available