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JW Wood - Durham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5
Reply from agent

Thank-you for your review, its very much appreciated.

4.00 /5

Julie Prendergast and her team were very helpful and made the selling process run smoothly.

Reply from agent

Thank-you for your review, its very much appreciated.

4.00 /5

The team is lovely and very prompt at getting things done. I had all my questions answered and doubts cleared in a timely manner.

Reply from agent

Dear Cinderella S – it’s great to hear our sales team performed to your expectations. Many thanks for taking the time to write a review.

4.00 /5

Ann at woods and her team has been very good in finding us bungalow and kept us informed at all times as we haven't moved 52 years and needed plenty help they were there when we needed ask anything thank you so much Ronnie Jean Hann

Reply from agent

Dear Ronnie & Jean – Ann is a very experienced member of our Durham sales team and has a great understanding of clients needs. I’m delighted to hear that the process has gone well for you

4.00 /5

After some initial issues with my first point of contact at JW Woods (who I believe has now left the company), we completed on the purchase of our family home. Ann and Elaine took over as my points of contact and really pulled it out of the bag for me. They were both so helpful and gave me some excellent advice, I’m really grateful to both of them, they’re a credit to JW Woods. We didn’t have a straight forward transaction so I did have quite a bit of contact with Ann in particular and she always made me feel like she had my best interests at heart. I’d definitely recommend JW Woods, the only reason for the 4 stars and not 5 is due to the issues I experienced at the beginning of my transaction but this was in relation to employees who no longer work at JW Woods.

Reply from agent

Dear Amy – many thanks for taking the time to provide a review. I’m sorry to hear of the initial problem you experienced but of course delighted everything was resolved to your satisfaction. Hope you are very happy in your new home

4.00 /5

I dealt with Elaine who was great to deal with, she kept me updated on all aspects and she is very professional and easy to deal with, very friendly lady. Charlie white

Reply from agent

Many thanks for your 5* review. Elaine will be encouraged by your kind comments

4.00 /5

The service from JW Woods and Ann Stobbs was excellent. They kept us updated as to what was going on (it just confirmed the information we had already received from our solicitors, but if you solicitor is bad they will be a great help). I can't comment on how they are to sell your home as we used Strike, it cost us nothing and the service was incredible, including negotiation on price at 10pm. So I can't recommend them as I'd recommend Strike. But as someone to buy from they are excellent.

Reply from agent

Dear Scottish Geordie – many thanks for your review. Pleased to hear you were happy with the service you received from Ann with your purchase

4.00 /5

Geoff provided realistic, accurate and attractive information about the house. JW Wood attracted suitable purchasers. Helen kept us informed of visits to the house and feedback afterwards. Elaine, from the after sales team, always kept us up to date and provided useful information. She did her upmost to chivvy solicitors when things were going more slowly than was desirable. A good service all round.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Many thanks for your review, Helen and Elaine appreciate your comments, stay safe.

4.00 /5

Excellent service throughout. Staff kept us well informed and were invariably helpful and pleasant.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Joan, thanks for taking the time to leave a review. Communication is a key area which we focus on and our staff are encouraged to go above and beyond our customer expectations.

4.00 /5

Communicated well during the sale of the property. Kept us informed and were very patient

Contact details
Sales Phone:

0191 3869921

Sales Email:

durham@jww.co.uk

Lettings Phone:

0191 3830184

Lettings Email:

lettings@jww.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30
Address

7 Old Elvet, Durham, DH1 3HL, UK, DH1

About

Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Durham.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Royal Institution of Chartered Surveyors
Ombudsman Services
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available