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JW Wood - Durham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Thanks to JW Wood Durham team and to Elaine Anderson personally for ideally professional and smooth process of purchasing the property in UK. Not an easy process for person who has minimal local knowledge of how do it but with Elaine support it was really easy,

Reply from agent

Dear Dmitry – it is most encouraging to hear you have had a great experience with Elaine and our Durham sales team. It is extremely important that we provide everyone with a high level of service. The transaction will now be handled by our after sales team who will also guide you through the process to a satisfactory completion.

5.00 /5

Cannot recommended JW woods enough. Just bought my first house which is a very daunting and stressful experience. Gill Anderson from the Durham branch helped me every step of the way . I had a nightmare with solicitors but Gill was always there with me and supporting me. gill Rang me with updates every week even if there wasn’t much to say just touching base. Over the moon with the service will reccomend to anyone. Thanks again Gill 😃PositiveResponsiveness, Quality, Professionalism

Reply from agent

Dear Addy – delighted to hear you have completed on the purchase of your first home and that we were able to assist in what you say can be a daunting and stressful experience. Gill does a fantastic job for us and will be encouraged by you kind comments. Hope you are happy in your new home.

5.00 /5

I have just recently sold my property using JW Wood Durham. Gillian Anderson was my aftersales manager throughout my sale. I cannot praise Gill enough on her level of support, customer care, attention to detail, persistence and personal touch. If I buy or sell another property in the future I will certainly go directly to Gill.

Reply from agent

Dear Gary – aftersales is an important part of our business and we are very fortunate to have Gill head up this department for us. It is encouraging all round to receive such kind comments – many thanks

5.00 /5

They were great. Sold my property with the greatest of ease. Ashley was great during the sale and then after the sale Gill and Amanda were superb. 3verything managed professionally at a reasonable rate. Would highly recommend.

Reply from agent

Dear Dan – many thanks for your excellent review. Ashley, Gill, Amanda and all the team will be greatly encouraged by your comments.

5.00 /5

As a buyer, main contact with a lady called Gillian. First class communicator and problem solver. Her weekly call/update made a difficult purchase stress free as she kept us fully informed. Thank you Gillian. We would have no hesitation in using or recommending this company.PositiveResponsiveness, Professionalism

Reply from agent

Rachel, thanks for your review, Gillian appreciates your kind comments. We hope you will be happy in your new home. Please keep safe.

5.00 /5

The JW Woods Estate Agents sales and after-sales teams are simply outstanding. They have delivered a professional service of the highest order, with a commitment to solving problems, and providing advice and guidance of the highest order. And all this despite the challenges of the pandemic. Patience is another of their qualities which goes a long way to soothing customers' worries.

Reply from agent

Dear Ian – many thanks for taking the time to send such a great review. I know this wasn’t the easiest of times and I’m delighted we were able to provide you with a high level of service

5.00 /5

Can’t thank the Team at JWWoods enough from Liam to Anne they have been patient and professional throughout this new experience myself and my brother have had to deal with because of a bereavement within our family. We have been kept regularly updated throughout the sale of our late mothers home and they have made the whole process that little bit easier.

Reply from agent

Dear David – its great to hear you have had excellent service form our sales team especially at such a difficult time. We will now continue to monitor progress with solicitors until completion

5.00 /5

We were buying in Durham, JW Wood were the only agency in Durham who kept us updated on all new instructions. The market in Durham is very lively; so being sent details prior to them hitting the websites is crucial. I can't thank Helen, Martyn and Sarah enough. Brilliant.

Reply from agent

Many thanks for your kind comments. It is always reassuring to hear that we are delivering such excellent levels of service. I hope the sale progresses to a speedy completion

5.00 /5

JW Wood have acted for us on the sales and rental side for 8 years. They have always provided good advice and been diligent and accurate in their execution. I have no hesitation in recommending them a professional and good value.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Thank you for a great review. 8 years is a long time and its always a pleasure to work with you again.

5.00 /5

Kate Strange is absolutely amazing! Being a first time buyer I was really nervous and didn't know what to expect. Kate has made this whole process stress free and smooth. Constant updates and genuinely lovely woman. Thank you so much Kate a really do appreciate everything you have done!

Reply from agent

Dear Dena – many thanks for you excellent review and kind words. Kate has only been with us since February but is doing some excellent work which is backed up by your comments.

Contact details
Sales Phone:

0191 3869921

Sales Email:

durham@jww.co.uk

Lettings Phone:

0191 3830184

Lettings Email:

lettings@jww.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30
Address

7 Old Elvet, Durham, DH1 3HL, UK, DH1

About

Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Durham.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Royal Institution of Chartered Surveyors
Ombudsman Services
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available