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JW Wood - Durham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Our total experience with the team at JWWoods has been very professional and the staff are extremely friendly and efficient. They successfully sold our house(subject to contract) within 4 weeks of putting it onto the market. We would have no hesitation in recommending them to others and would certainly use them again. A big thank you from us!

Reply from agent

Dear Christopher – thanks for your excellent review. Our after sales team will now manage the sale through to completion

5.00 /5

I’ve recently looked to buy a house some who were with JW Wood. I found all the staff very friendly and extremely professional. Their efficiency has allowed the purchase of my house to be without stress due to the effective communication. I would highly recommend this estate agent in either purchasing or selling every timePositiveResponsiveness, Professionalism, Value

Reply from agent

We are grateful for the review thank you and we are very pleased that you have found the process not too much as we always try to offer as much moral support as well.

5.00 /5

There are many new names appearing on property sale boards these days , no doubt all of these new agents offering to arrange a quick sale of your property at a low cost. Personally I prefer a firm that's stood the test of time with a familiar name and a fine professional reputation , that's why we chose J W Wood to market our property. And it proved to be the right choice - carefully taken photo's combined with well worded descriptions gave the house good exposure and after a few viewings by potential purchasers an acceptable offer was made. Ann Stobart and her colleagues then kept a reassuring eye on the legal process leading to exchange of contracts and eventual sale. They say moving home is one of the most stressful experiences - all I can say is it's much less so if you have J W Wood looking after you , they've been doing just that for years !PositiveProfessionalism

Reply from agent

Mike, what can we say!? The team at Durham found it a pleasure to act for Christine and yourself and Ann and her colleagues are very grateful for your kind comments. We all hope you will be happy on the other side of the river. We are going to miss you in Durham. Please stay safe.

5.00 /5

JW Wood have provided a great sales service. Ann Stobbart has been great - very professional and helpful.PositiveResponsiveness, Professionalism

Reply from agent

Thanks for your review. It is very encouraging when a client takes the trouble to write to us and Ann appreciates your comments. Please stay safe.

5.00 /5

As I had already dealt with the Durham office earlier this year I did not hesitate to return to them to sell my property. All the staff are professional and always friendly and very helpful.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Thanks for your review. We are delighted when a client returns to use our services, it really encourages our team. Please stay safe.

5.00 /5

I would highly recommend JW Wood as a very efficient and reliable estate agent. With both Brexit and Covid to work through I feel they've completed with a full five starts. Ann Stobbart was our rock throughout the sale and was always available for every stage.PositiveResponsiveness, Professionalism

Reply from agent

Hi Tracy, thank you very much for your review. It has been a very trying time for everyone but with our staff committed to keep working (both from homes and the office) we are delighted that our efforts havent gone unnoticed. Many thanks again.

5.00 /5

Amazing team at JW Wood. So helpful with their knowledge when it came to purchasing our first home. Always keep us up to date to regular contact - cannot fault themPositiveProfessionalism

Reply from agent

Hi Holly, thank you for taking the time to leave a great review which our staff will have great pleasure in reading.

5.00 /5

Thank you very much for Gill. She is very professional and nice. It's a really smooth after-sale to completion day period. She is always quick to follow up and very helpful throughout the process!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for your review. Ann and her colleagues appreciate your kind comments. We hope all goes well and you will soon enjoy living in your new home. Stay safe.

5.00 /5

Thank you to all the sales team staff at JW Woods Durham. Elaine Anderson has been my appointed person throughout the marketing of my house. I appreciate Elaines and her fellow team members professional, friendly and understanding service.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Thank you for taking the time to leave a review. We have passed on your feedback to our team and they were delighted.

5.00 /5

Helen Milner was excellent. She handled my ongoing purchase with utmost professionalism and was very responsive. She updated me on time and the customer service provided by the whole team has been top notch. Would definitely recommend them.PositiveResponsiveness, Professionalism

Reply from agent

Thank you for your review and kind comments. Helen is greatly encouraged when a buyer takes the trouble to write a review. Please stay safe.

Contact details
Sales Phone:

0191 3869921

Sales Email:

durham@jww.co.uk

Lettings Phone:

0191 3830184

Lettings Email:

lettings@jww.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30
Address

7 Old Elvet, Durham, DH1 3HL, UK, DH1

About

Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Durham.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Royal Institution of Chartered Surveyors
Ombudsman Services
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available