The worst letting agency i've been with. The few times i've had to ring for assistance i've been met by rude/unprofessional operators on the other end of the line. Even from setting up my flat viewing months ago I was met on the phone by an older women who had absolutely no professionalism at all, extremely rude and off putting. Also for some reason their general email address isn't listed anywhere on their website? They have a section that claims to go through to an un-named email however good luck getting a response through that. Your only option is to phone them up which can be very inconvenient as the only form of contact. It makes me wonder what the reason is to not list an email address anywhere, seems like it's definitely done on purpose for whatever reason.
Belvoir - Dundee
26-28 High Street, Dundee, DD1 1TA, UK
Claimed branch
Reply from Belvoir - Dundee: Hi Vb,
Thank you fo rtaking the time to leave us your review, we take feedback very seriosuly and have looked at the issues you have raised. We cannot find any record of your details to contact you directly in relation to your enquiry.
The branch email is: dundee@belvoir.co.uk
The email address is not placed on the website as this can be used for spam bots and makes the email function vunerable, there is instead a contact form which is sent through to the same email inbox.
I would be happy to look in to your individual issues if you would like to reach out and we can look to put things right.
Regards
Rob
Belvoir Dundee
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