Belvoir - Dundee

Had a viewing for a flat, no one turned up. Called the office spoke to someone who told me they can't find the flat on the system I was supposed to be viewing so would get the original person I was speaking with to give me a call back, never happened, emailed the original person I was speaking to 3 Times I think now and have heard nothing. I'm presuming the flat is now gone but they still haven't had the decency to tell me.