Don't have the decency to phone to arrange an appointment just send you timeslots and if it's not convenient then tough! Unfortunately some of us work and cannot just drop everything! Be the last company I would approach if I had property to rent! 😠 Now having had a reply confirms exactly why I wouldn't deal with this company! What an arrogant reply! Had the choice of 4 or 4.30pm on 1st of March to view a property ! How is that giving you the chance to arrange convenient? If I was using them to rent property for me I would be raging if I found this out! Glad the times weren't convenient as what problems would I have had later?NegativeProfessionalism
Reply from Belvoir - Dundee: Dear Mr Butchart,
I'm sorry if your unhappy with our services but Im a little confused regarding your specfic issue.
All our bookings are made online, we dont use the phone for bookings, partly at the moment as were all working from home.
Our diary is avaialble online and is constantly updated as new properties become available, people cancel appointments or properties are no loonger avaialble.
The updates are virutualy instantaneous and provide pottential customes with the ability to select an appointment that suits them. If there are no vacant slots in the diary then that is it, we dont have any and us calling you wouldnt change that.
Kind regards,
Nick Horan
Belvoir Dundee
Dundee Office
