Went for a viewing booked with this company, turned up early and after waiting 15 minutes beyond the scheduled time, called them up only to be met with a clueless person saying they've never had a booking on record for this time. They said I could try to wait around for over an hour and maybe catch someone else they were sending on someone else's viewing. I wouldn't have had the address to turn up at without validation emails of the booking they sent me 🙄 EDIT: As of today, the regional manager called me up out of the blue to excuse their company by saying I must be mistaken as Belvoir would never do such a thing. Incompetent liars. AVOID
Reply from Belvoir - Dundee: Hi James,
Thank you for taking the time to leave us your feedback. Having looked into your comments we believe you may have us confused with another company as we cannot find any correspondence relating to your property enquiry or viewing request.
Our regional manager has spoken to you to explain the circumstance and apologise if there has been some confusion and any inconvenience this may have caused.
Please rest assured, we take all feedback seriously and look in to each complaint fuilly. We hope you have found suitable accommodation and wish you well for the future.
Regards
Rob
Belvoir Dundee
Dundee Office
