Absolutely horrible experience with these unprofesssional agents. I was scheduled for a viewing for an apartment with them and they cancelled citing unfinished works being done on the apartment 30 mins before the viewing. I thought it sounded a bit fishy but I was still gave them the benefit of the doubt. I recheduled a viewing with them 2 days later for 10:15am. I got to the appointment at 10:05. At 10:10am I got a call from the agent that he would be running late. After 30 mins I tried calling the agent again and it went straight to voicemail. I then tried calling their main office and was told that the agent had already cancelled the appointment! I should have listened to the earlier review of them citing the same unprofessional behaviour. Do not waste your time with them, they clearly do not value your time!!
Belvoir - Dundee
26-28 High Street, Dundee, DD1 1TA, UK
Claimed branch
Reply from Belvoir - Dundee: Hi Zen,
Thank you for taking the time to leave us your feedback.
I apologise that you have had such issues whilst trying to view one of our properties. I can assure you this is not the level of service we look to provide and that this will be looked in to with the relevant member of staff.
I can most certainly say we do value your time, and we value the opportunity to have you as a potential tenant. We will look into what went wrong and how we can improve in the future.
We hope you have found a suitable property and wish you all the best for the future.
Regards
Rob
Belvoir Dundee
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