I’ve dealt with Whitegates for a couple of years and I have received nothing but great customer service and support from them. Lovely staff!

I currently rent a property through Whitegates and I cannot fault them. Every issue I’ve had to raise has been sorted and their customer service and communication is great!

Great staff, very friendly and very informative throughout the sale process. Highly recommended

The Whitegates Dronfield office were very helpful with us. We had a really bad landlord (that rented out his property via Whitegates) who never did the repairs we asked for, we were left with a hole in the roof and the rest of the repairs list was as long as my arm. Sarah imparticular, in the Whitegates Office, was brilliant with us and did as much as she could for us trying to get things sorted, even though the landlord dodge her calls and emails, when a emergency repair was needed she went above the landlords head so that what was needed was done. Always felt like they had our backs whilst dealing with the landlord and was quite lenient with us when it came to leaving dates etc, much to the landlords annoyance I have been told!

Old existing customer a big thanks to the wonderful office staff and a special thank you to danielle for all her help and information

Had a very positive experience with Whitegates. The staff were always friendly, professional and quick with resolving any issues that came up.

Had a really good experience with Whitegates - always fast to respond to any questions I had and all staff were professional and helpful. Would definitely recommend them!

Very swift responses and very good at checking on the progress of the purchase. Only seeking as a buyer, not a seller.

Would give 0 stars if possible. The brunt of the issues I faced with my tenancy was solely due to them. They are extremely poor in their communication and are too lazy to do their job. I would have to constantly chase and bombard them in order to get any response. I don't understand the purpose of them as I had to essentially do their job for them. For months, I complained about lights that didn't work in the apartment and the person I dealt with said that it was my duty to replace them. This person then left the company and I was not informed at all. After repeatedly chasing and calling to speak to someone, I was informed that she had left and I would be assigned someone else. The incompetence just continued and they finally agreed that the lights should be fixed by the landlord... after my move out date. So I had to move out in the dark which was extremely stressful and difficult, having working lights is a basic necessity which they repeatedly ignored. After moving out, the communication worsened regarding a deposit dispute. The dispute could have quickly and easily been resolved if they upheld their duties and actually communicated to the landlord effectively but that is never the case with whitegates. I decided to just resolve the deposit dispute because continuing to deal with this agency would have just wasted a considerable amount of time and energy.