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Jones Robinson

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I was delighted by the service I received from Jones Robinson when selling my mother’s house in Devizes, a mature three bed semi in a good location. I had four local Agents value the property, three were very close to each other, however the fourth, a prominent local agent valued it at £70k less than the others (£250k rather than £310-320K)…. Their logic was setting it low would trigger a “bidding war” that would end close to £300,000. I thought this was nonsense and felt they perhaps focus on a high volume of sales rather than getting the best for sellers from a smaller number of completions, I’m pleased to say I was right. With my goal being to raise the most amount cash possible (for care home fees) but also complete by a certain date, Jones Robinson understood that getting the right buyer was as important as getting the highest price (our eventual buyers were first time buyers, chain free, living in rented property with a good deposit – perfect). Also, all the other agents significantly dropped their commission fee with very little persuasion, however Jones Robinson held their ground and only shaved a small amount off theirs with the reason being if they go too low they simply can’t offer their personalized high-quality service, this gave me confidence that I could push them to work hard on my behalf on the basis you get what you pay for. And that’s what we got, an excellent 'premium' service. Great communication, excellent ‘diplomatic’ skills from staff when there were inevitable ‘bumps in the road’ during the conveyancing period. All in all, I feel I received excellent service – yes, I could have saved myself a couple of hundred pounds if I’d gone with another agent but could that also have resulted in not getting the buyer that we did.

Reply from agent

Steven, thank you for taking the time to post this feedback! We really appreciate your comments.

5.00 /5

Andrew and his team have been brilliant for us from start to finish with the purchase of our home in Devizes. We had to sell two properties to buy this one which made things all the more complex, and with one falling through after 5 months, it took a lot of work to keep things moving forward positively. Andrew was instrumental in helping to ensure everything stayed on track, and that we were able to complete on the property we desperately wanted to buy for almost 8 months in the end. We highly recommend!

Reply from agent

Thank you Chris - glad we got there for you in the end! Andrew was delighted to help!

5.00 /5

Andrew was amazing in helping us deal with the purchase of our house. He was professional, welcoming and would always keep us informed on any information so we were not left in the lurch. We would highly recommend Jones Robinson to anyone who is purchasing or selling a property.

Reply from agent

Thank you, Marley! We really appreciate you posting these kind comments and recommendation.

5.00 /5

My experience from Jones Robinson incorporating Martin from the very first visit to engage them in the sale of this property was professional, friendly informative and I would thoroughly recommend them to anyone who is selling their home.😁PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you so much Lynda, we really appreciate you posting a review!

5.00 /5

Mikyle and Andrew were both extremely helpful in all my dealings with Jones Robinson. I was purchasing my first property and they kept me updated the whole way through. Thanks for your help bothPositiveResponsiveness, Quality, Professionalism

Reply from agent

Thank you Jenny, it's very kind of you to post a review - Mikyle and Andrew will be delighted! Good luck in your first home!

5.00 /5

From the very first dealings with Martin ...valuing my property, to Mykyle and Andrew steering my sale and purchase. All of the staff at Jones Robinson were consumate professionals., always getting back promptly and with a courtious demeanour. I would recommend them as the first choice agency in Devizes.

Reply from agent

Thank you Clive, that's such super feedback! Martin, Mikyle and Andrew will very much appreciate your kind words.

5.00 /5

Andrew and the team were amazing from the start to the finish. Excellent communication, professional service and so friendly. Thank you for everything you have done and we would thoroughly recommend you to our friends and family and hope to use you again in the future.PositiveResponsiveness, Professionalism

Reply from agent

Thank you for your recommendation Darren, we really do appreciate it! Andrew and the team have loved being of help!

5.00 /5

On behalf of Dianne Smith, I would like to say the service we received was exceptional. The three removal men were very understanding and empathetic. They did a great job, nothing was too much trouble. All the packing was done by them, no breakages and took a huge weight off our shoulders. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for posting on behalf of Diane - I hope she was pleased with our service at Jones Robinson as well as her removal company!

5.00 /5

Having recently used Jones Robinson to market my rental property I would like to say how professional and efficient they were. Sian was my point of contact and I was impressed with her knowledge and customer service. Sian quickly secured a new tenant for me and made the entire process stress free.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you Andrew, we really appreciate you posting a review for our lettings department - Sian will be delighted to read your feedback!

5.00 /5

More than happy with the service provided. Original recommendation of sale by auction spot on and final price achieved way above expectation. After final offer accepted service was spot on even in a pandemic and office staff were a great asistance in bringing sale to conclusion. Would have no hesitation in using Jones Robinson again.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you both for your comments, we are so grateful you have posted a review and were very pleased to have been of help. We hope we can assist you again in the future!

Contact details
Sales Phone:

01380 730200

Opening hours

Unknown

Address

3 Wine Street, Devizes, Wiltshire, SN10 1AP, South West, UK, SN10

At Jones Robinson, estate agents in Devizes, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home – we realise how much it means to you. After all, it’s probably your most valuable asset. Our expert and friendly team here at Jones Robinson are on hand to help whether you're looking to buy or sell. If you're keen to sell, we'll help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Devizes, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. With over thirty years in the business, Martin Walker joined forces with Jones Robinson in 2016. The coming together of the two businesses meant that the Devizes estate agents were able to tap into the mass home moving market across West Berkshire, North Hampshire and Oxfordshire resulting in an increased number of viewings and offers across both the sales and lettings sectors. Martin has over thirty years' experience and remains a senior valuer at Devizes, alongside office manager Rosie Souster (20 years' experience) and sales manager Andrew Francis (who has a staggering 45+ years' experience in the estate agents industry), who are assisted by the sales team Mikyle Andrews, Jayne Baker and Charlie Douglas. Sian Cockerell manages the lettings department at Devizes, assisted by Andrea Deegan. Dora Kristiansen and Stacey Howell carry out our weekend viewings. Jonathan Shortt is a RICS valuer and conducts commercial valuations for a variety of purposes, as well as landlord and tenant negotiations; he also disposes of commercial land and buildings and can offer acquisition advice. The Devizes estate agents office is in Wine Street, just round the corner from the Market Square.

Our team

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