We initially spoke to Brittany about a property that had just been let. She listened to us as we explained about our situation and we felt that she really cared and understood, and she was super positive. We left the conversation feeling reassured and confident that we would be okay in our search for a place to rent. Two weeks later she rang to say that the property was back on the market......and we moved in a few days ago! This review is for Brittany to say thank you for going above and beyond, but we also felt that the rest of the team were very helpful and professional in the lead up to us moving in too. Thank you to all!PositiveResponsiveness, Quality, Professionalism

Just wanted to personally thanks Andrew Francis at Jones Robinson Estate Agents in Devizes. After a long struggle and using multiple other Estate Agencies wit no results Andrew delivered on this promise and managed to sell my house at the price i wanted. Great service, always responded to my emails or calls straight away. This is the only local company i would reccomend that will actually get you results. Thanks Andrew and thanks Jones RobinsonPositiveResponsiveness

We both bought and sold through Jones Robinson so have experience of both sides of the service in what has to be the most challenging times during a pandemic. We can only speak highly of the prompt attention to detail and professional advice provided by all members of the team in the Devizes Office. All viewings were conducted within Government regulations so safety was taken most seriously and very reassuring to all parties. If you are buying or selling a home in the Devizes area you should make Jones Robinson your first choice.PositiveProfessionalism

Right from the initial contact with Mikyle, our valuation visit from Rosie through to sales progression with Andrew this has by far been the best experience we have with a Devizes Estate Agent - and we have moved many times! The quality of the photographs, brochure and virtual tour were fantastic. We also viewed properties with them (and bought one!) and found all the viewing team members to be very well prepared with their knowledge of all the properties. Nothing has at any stage been too much trouble. I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

We sold with another agent and that was a good experience too. We bought through Jones Robinson and found them to be very professional and supportive to both parties. They were able to give good information about a few properties we viewed through them. We had calls every week to check in progress of our purchase. They chased solicitors via the vendor when it was requested and needed. Very polite and helpful at all times through the purchase.PositiveResponsiveness

From our first viewing through to completion on our first home, Andrew Francis went above and beyond. As first time buyers, we were both nervous and needed support on the process and driving everything forward. Andrew was always at the end of the phone and email and did everything he could to make the buying process smooth for us. We would highly recommend Jones Robinson to anyone wanting to buy or sell.PositiveProfessionalism

Jones Robinson were the Estate Agents for the property we were buying. I have to say they were helpful & highly professional throughout the whole process. I had a few questions along the way & they were able to answer them all for me. Most of the time they had the answer straight away, but if they said they needed to check & call us back, then they did. We are new to the area, so their local knowledge proved very valuable, particularly in the closing stages of our purchase. I’d highly recommend Andrew & his team. We even got a gift when we went to collect the keys for our new property. A very nice touch. Thank you very much.PositiveResponsiveness, Quality, Professionalism

Andrew Francis, Mikyle Andrews and the rest of the Jones Robinson team handled the recent sale of my late mother's flat. I had met several Devizes agents in the early stages of selling the property and Jones Robinson stood out as helpful, friendly and competitively priced. Throughout the process they were professional and straightforward. They secured several offers for the flat, and the whole process was handled smoothly, despite the first offer falling through. I live several hours away from the property and in my absence they went beyond the call of duty in helping with all the little things needed to move the sale along. During the tricky period between accepting the offer and waiting for exchange Andrew was regularly in contact and really it felt that he was invested in getting it over the line as quickly as possible. Nothing was too much trouble and the whole team were always happy to help. I couldn't have hoped for better agents to be honest. The knowledge that there was a committed local team around the corner from the property was a great benefit for me. Many thanks Andrew, Mikyle and all the team for all your support.PositiveResponsiveness, Quality, Professionalism, Value

We sold my parents' property through Jones Robinson who were excellent in every respect. It was a long process as 2 sales fell through (no fault of Jones Robinson) and the covid restrictions delayed things further but they were professional, calm and reassuring throughout. We were kept regularly updated by phone and via email and text and always felt Jones Robinson had our best interests at heart. I would not hesitate to recommend them and would like particularly thank Mikyle and Andrew for their perseverance.PositiveResponsiveness, Quality, Professionalism, Value

I have just sold and purchased through Jones Robinson in Devizes and I can only say that their service was exceptional. All staff have been very easy to deal with, very clear in their comments and needs, making the whole process very slick, achieving the best possible price for my sale. All of the staff from the initial contacts, valuers, viewing staff and our account manager were fantastic. Special mention must go to Andrew Francis who’s level headed approach kept everything on track. This is the second time they have acted for me and I can thoroughly recommend them. Thank youPositiveResponsiveness, Quality, Professionalism