Excellent customer service, ready to listen and find best way possible to meet your need.
Reply from Professional Properties: Thank you so much Ezekial, enjoy your new home!
Professional Properties
Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21
Claimed branch
4.0
589 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Thanks Scott for getting everything sorted so quickly. Such a great agency to deal with, the whole team are excellent. Really good communication and can’t do enough to help.
Reply from Professional Properties: Thank you for your great feedback Kevin - it has been an absolute pleasure finding you a property!
Simon and Emma from Cope and Co have been so amazing through my whole process. The level of professionalism is so appreciated. I am constantly kept up to date with viewings and offering feedback. Special shout out to Simon especially who …
Reply from Professional Properties: Thank you for taking the time to leave a review Kirsty. Simon is absolutely an incredible asset to our team and hopefully you will find this reflects throughout the business. Thank you for trusting us to rent your property out!
Brilliant team of staffs!
Reply from Professional Properties: Thank you Kannan. Summed up nicely in two words!
Cope & co were absolutely fantstic. super super helpful. i love that you can communicate through whatsapp with them and also call them with any question and they have someone to answer you. super supportive and im very pleasure with my new home. special shout out to Emma who held my hand every step of the way :)
Reply from Professional Properties: Thank you so much for your review Jack! It is great to hear that our efforts internally to improve our communication is not going unnoticed. We wish you the best of luck in your new home.
Scott was very friendly and professional over the phone and was quick to ensure that the repair issue I had raised via the dedicated portal was sorted.
Reply from Professional Properties: Thank you, Claire! We're thrilled to hear that Scott provided you with friendly and professional service. Ensuring prompt resolutions for our clients is our priority. If you need any further assistance, feel free to reach out!
Reply from Professional Properties: Thank you so much, Nidhi Samir Patel! We're thrilled to hear you had a fantastic experience with Cope & Co. Your positive feedback means the world to us. If you ever need assistance in the future, don't hesitate to reach out. We look forward to serving you again!
Follow up is fast and has a planned completion of the project.
Reply from Professional Properties: Thanks very much Mancil.
An excellent service and professional approach. The team have given us great confidence as landlords to ensure our property is managed to the best standards both for us and the tenant.
Reply from Professional Properties: Thank you so much for your kind words Paul! We’re delighted to hear that you’ve felt supported and confident throughout the process. Our team takes great pride in ensuring every property is managed to the highest standards. We really appreciate you taking the time to share your experience.
Very helpful and guided me every step of the way. The only letting agency that I met that actually shook my hand and felt genuine.
Reply from Professional Properties: Thank you so much for your kind review! We believe that property should feel personal, not transactional. So a handshake and support every step of the way are exactly what we’re about. We’re thrilled that came across and appreciate you taking the time to share this.
About Professional Properties
Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.
Website: http://professionalproperties.co.uk