If I could give zero stars i would. Not worth the hassle, the lettings agent was a pain from the start, wouldn’t let us email them across most of the information, had to spend the day rushing around to get the application in. Then to make matters worse they withdrew our application without telling us, until they did it! They said they tried ringing us, however I work 12 hour shifts and work nights so I’m not awake in the day to answer their calls. They expect you to reply straight away and be at the beck and call. I work so I can pay your ridiculous rent prices! People can’t just drop work because you expect them to, whether it’s viewings or filling the referencing out. Also, they never said we had 24 hours to fill in the referencing, so clearly a lack of communication and inept staff. You’ve just lost some really good tenants now.