Unfortunately we were unlucky with a tenant messing us around at the last minute upon move in which delayed the process but all in all we find the team at Livermores great to deal with. Ray Shukla was our contact on the marketing side. He was very helpful and achieved us a higher rent than we had anticipated. Both Natalie Bayford and Tracey Miles on the management side are always quick to respond and worked in our best interests at all times.

My experience with Livermores has been great. Ray Shukla was pleasant, helpful and patient throughout the process.

Liz Payne was helpful and kept me up to date during a difficult sale and purchase process.

Good customer service received, Tracey Miles-Scrivener is always available and helpful.

Rented a flat in Dartford for over 3 years through Livermores. Experienced some problems with the building and after a lot of frustration had the pleasure of working with Stacy who was very helpful, on the ball and managed to achieve results.

The agent (Ben) did not attend a single house viewing of approx. 30.

Everything really good but lack of communication and help from them. Reported all problems when we moved in and year later still without half of radiators. High bills and low temperature in the flat. I hope communication will improve after my opinion or we will be forced to fix it ourselves and send the company a bill.

Staff on the phone before were fine but when we attended the viewing, another viewer was allowed to barge his way in after we went in for our appointment. We weren't asked if we were ok with it and we weren't told it was an open day if it was. I was asked for my name but he wasn't asked, the estate agent probably assumed that he was with us when he wasn't. I saw a couple arrive after we left so it should have been one at a time. Estate agent doing the viewing came across as unprofessional and defensive when we asked questions. I only asked about the wire in the lounge and was asked if this was my first viewing. I asked gently why the walls appeared discoloured and was told "I am the estate agent, I don't live here. You are aware it's not a rental, you can paint over it." Would not want to deal with them again.

Avoid renting from. Be careful when doing moving in inventory. Make sure they write ALL discrepancies down, or you'll end up paying to fix up the place out of your deposit when you leave, like me. Satisfaction rating = 0

Useless. Rude and will sell their soul for a quick sale.