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Worst company I’ve ever dealt with, was told when I collected my keys that there was a leak in two areas of the house that would be dealt with - they were there still when I moved out 6 months later. Had to chase up multiple jobs that needed doing more than once. Boiler broke and was left without heating for a month in the worst part winter, which led to a damp build up. Tried to rob me of some of my deposit when I left the house because the ‘lights didn’t work’, yet they’d failed to actually switch them on! Avoid this company.

Absolute shocking service don't do repairs then try take your bond aswell as chuck a whole lot of other charges on top absolute discrase this company what ever you do don't go with them they will have your eyes right outPositiveProfessionalism

Called to view 2 properties. I've been told I'm gonna be the first to view them and befor the viewings taking place they call one day before and cancel it cause they had an application. Not recommending it at all.NegativeProfessionalism

Don't let them manage your block of flats. We we're threatened with prison because accounts weren't filed on time with companies house. They've lost years worth of company paper work. Work carried out by their contractors was mostly very poor standard and they refused to fix it. Accounts look like a 2 year old done them. Staff are lovely when they're getting money but aggressive and hostile when challenged. They mostly employ friends who are mostly incompetent. They don't have a clue when it comes to leasehold properties.

As landlord very bad experience, rent not paid, unnoticed, questions not answered, errors in billing.....

Had a commercial let agreed with Sillars. As I hesitated at paying £350 plus VAT fee for a credit check(!?), they just agreed to let it to someone else. This is not normal practice. I should know. The main point however is their failure to disclose - in an obvious manner, their fees on their website. This is actually ILLEGAL. I wish I could find out if the landlord knows about this profit generating practice at his expense. Oh and surprise surprise - these guys are not members of the estate agents' association.We need a regulator!

Total time waster, Don’t return calls, Simple questions unanswered as always someone else dealing with it, I was suppose to view a commercial property and had scheduled a viewing around 3 weeks from end of previous tenants lease but the diary missed the call back then supposedly they didn’t get back to me as the landlord had introduced them to a family friend who was going to take the unit anyway Common courtesy would of been a call to say this even though the unit was on Rightmove at the time of my chase up call. Would not deal with these if they were last agents in Darlington.