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Martin & Co Crystal Palace

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We can't speak more highly of Martin & Co at Crystal Palace. From the very first phone call everyone in the office has been exceptionally professional, friendly, and knowledgeable, providing us the best possible support as new landlords. As well as covering all the basics they have consistently gone above and beyond in terms of their general and specific advice, which is always oriented to ensuring the best outcomes for tenants as well as landlords. I could not be happier to have James and Annabel as managing agents!

Reply from agent

Thank you for your very kind review. Lovely to have such nice feedback.

5.00 /5

Martin&Co helped us during the purchase of our first flat. James was an excellent communicator, always making sure we were kept in the loop regardless of whether there was anything to update. Really helped move the process along when things slowed down. Would definitely recommend and use again!

Reply from agent

Thank you Rachel for your kind review. We are ready whenever you are!

5.00 /5

Martin & Co were very easy to deal with as buyers. They were communicative and kept the process moving along at a good pace. They went above and beyond to help us out when the previous owners were still logged into the fancy heating system in our new place. James quickly reached out to them and got everything sorted so we could get the heat turned on. Thanks, all!

Reply from agent

Thank you Dana for your review, all part of the service!

5.00 /5

Martin & Co Crystal Palace helped us to find our first rental property in Crystal Palace (which we adored) and more recently they helped us to sell our house in South Norwood. Over the years we have got to know James, Michael and the rest of the team really well. They are super personable and a pleasure to deal with. We would highly recommend them for anyone looking to rent, buy or sell a property. Rich and Laura

Reply from agent

Thank you Rich and Laura, you were great tenants and great vendors, hope you are all well in your new home.

5.00 /5

Using Martin & Co Crystal Palace Lettings & Estate Agents to sell our family home has been such a simple and effective process. From the very beginning the Team has been very helpful with any questions or concerns that we had. They have been so good with the service that they have provided that we have now shared it with a friend and they are having the same experience. Highly recommended.

Reply from agent

Thank you Tony for the kind words and the referral of your friend to us.

5.00 /5

Martin & Co were not our agent but were in fact the agent for our buyers. We had some very frustrating delays at the top of the chain that were putting the chain at serious risk of collapse. We took it upon ourselves to contact James at Martin & Co who was absolutely amazing at making contact with various parties in the chain from the bottom to the top and thanks to his diligence and perseverance we feel strongly that he helped our situation and pleased to say that our chain completed successfully in March 2021. We would not hesitate to recommend James at Martin & Co for anyone wishing to sell their property.

Reply from agent

Thank you Linda for the review, even though we didn't act for you. Really pleased the chain stayed together and everyone was able to move to their new homes.

5.00 /5

James and his team at Martin & Co Crystal Palace recently helped us sell two properties within six months - both rather challenging transactions, for various reasons, but Martin & Co's advice, support , reassurance and communication was excellent throughout. With the first property (a 2-bed house) we actually put it on the market with both a much bigger local agency AND Martin & Co, and were impressed to get more than double the number of viewings with M&Co (and far superior photography) compared to the other agency. Would highly recommend :-)

Reply from agent

Thank you Pippa for your excellent review, it was a bit bumpy in places, but great results in the finish.

5.00 /5

Martin & Co Crystal palace were our seller's agents, and we are so thankful that they were! I have had mostly negative past experiences of estate agents in the past unfortunately (including our own selling agent), but this branch of Martin & Co (Director James Gough in particular) were a pleasure to deal with - never thought I'd say this about any estate agent! From initial viewing, through to completion they were incredibly helpful, genuine, and communication was great. We had several delays from our side, issues with some paperwork, leases etc, and a VERY nervous seller so not an easy sale, but James really went the extra mile to ensure that the sale completed amicably, and that ALL parties were happy and kept updated on developments / issues. James was so helpful and I can't recommend him / this branch enough. IF we sell in the future, we will definitely be using them, and will recommend them to friends & family (and your good self). Thank you Martin & Co Crystal Palace for all your hard work.

Reply from agent

Thank you for your great review. It's fair to say we earnt our fee on this transaction!

5.00 /5

I can't fault James and Michael as agents. They were both extremely professional and supportive and the level of service we received from them far exceeded that of other agents we've experienced over the years. Thanks again, highly recommended.

Reply from agent

Thank you Chris, that's a superb review, just pleased we completed in the end!

5.00 /5

Martin and Co were amazing to deal with whilst selling my flat. James was hugely helpful, professional and a pleasure to deal with. Couldn't recommend more highly!

Reply from agent

Our pleasure Amanda thank you for the lovely review.

Contact details
Sales Phone:

020 8771 9990

Opening hours

Unknown

Address

70 Church Rd, Upper Norwood, Crystal Palace, London, SE19 2EZ, UK

We specialise in sales, lettings and property management in Crystal Palace, Sydenham, Penge and the surrounding areas - delivering an exceptional service to sellers, buyers, landlords and investors alike. Directors James Gough and Lucy Hopkins opened Martin & Co Crystal Palace in 2011. Passionate about property and having lived in the area for 10 years, both have expert on-the-ground knowledge and provide exceptional customer service to local residents. Located in South London, Crystal Palace benefits from a village feel whilst being an integral part of the Capital, with wonderful parks and open spaces, and is ideal for both families and professionals. Our team Martin & Co Crystal Palace makes letting or buying your property as stress-free as possible. If you have a property to let or are looking for an investment in or around Crystal Palace, please do get in touch with a member of the team. For all property enquiries or to arrange a valuation, please call Martin & Co Crystal Palace on 0208 7719990

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