I have booked several viewings with this agency and they have not been fully transparent about other people making offers on properties and appear to be more concerned about the people who have made an offer rather that making the property available for all people to view. They made me wait for a whole week to view a property as they said viewings were only taking place on Saturday only to tell me the day before that the property has gone. I even called for the details of the property and they did not say that someone has put down an offer so it may be likely that your viewing would be cancelled. They didnt even send me the details, just sent me a text the next day saying viewing is cancelled. I would not recommend this agency if you need to move urgently.