We have had a very poor experience with Streets Ahead as tenants of a property they manage — and unfortunately, our experience reflects what others have shared in recent reviews. From the start of our tenancy, we have raised multiple issues with the property, none of which have been resolved - despite chasing them for over two months. Communication has been appalling. Daisy, the Head of Property Management, has consistently ignored our emails and phone calls. We have received no updates, no follow-through, and no accountability. On the rare occasions we’ve had contact, Daisy's manner has been dismissive and unprofessional, which has only added to our frustration. A contractor from Streets Ahead was scheduled to visit and failed to show up, only notifying us after the appointment time that they could not attend. This caused us to waste time and take unnecessary leave from work. Since then, we’ve tried repeatedly to arrange a follow-up visit, but the agency and contractor have shown no flexibility or urgency whatsoever. Based on our experience, I would not recommend Streets Ahead to anyone — whether you're a tenant or a landlord expecting a reliable agency to manage your property.