I live directly opposite this estate agency and have observed that the business leaves its interior lighting on throughout the entire night, every night. The lights are bright white and the premises have no blinds or curtains, which results in an excessive amount of light flooding into nearby apartments. This is not a trivial matter. The illumination is strong enough to make it difficult to rest properly, even with blackout blinds drawn. The constant exposure has affected our ability to sleep, and our pets have also become unsettled by the perpetual brightness. It is extraordinary that a commercial establishment operating within a residential area should disregard the impact of its lighting in this way. Most reputable businesses use timers, dimmers, or blinds to prevent unnecessary light spill outside of operating hours. Such measures are inexpensive and straightforward to implement. The continued failure of this agency to take any remedial action suggests a lack of consideration for its neighbours and for the broader community. I hope the management will reflect on the inconvenience caused and take appropriate steps to mitigate the disturbance. Until this issue is resolved, I cannot in good conscience recommend this agency to anyone who values professionalism or civic responsibility.