As a first time renter and relocater I was extremely anxious about the process but Raphael and Emma we're communicative and helpful throughout. I'd highly recommend them. We've just moved into a brilliant property thanks to them and are delighted with it.

We rented a property managed by Raphael and Emma Phillips at Houseman Properties for two years. Our experience with Raphael and Emma was fantastic. They were very helpful and efficient when going through the various stages that led to our signing the rental agreement. They were easily reachable once we had moved into the apartment. They were responsive when we raised issues with the apartment. They organised repairs in a time-sensitive manner when needed. They agreed to a number of reasonable requests that we made in terms of replacing old furniture and acquiring new and needed furniture. Now that we have moved to a new place, I can say that Raphael and Emma acted in the same manner through the checkout process. They indicated the steps that we needed to comply with in order to retrieve our deposit and were courteous and responsive throughout the checkout process. All in all, dealing with Raphael and Emma was fantastic.

Thank you Michael and team, you have been BRILLIANT.You were there when ever we needed to speak to you and always returned our calls promptly. We cannot fault your warm, friendly and professional service. You worked so hard to keep our chain together.... You guys are great!!

Friendly, efficient and diligent. Joe and the team have done a superb job for us. There were some challenges with the chain along the way and they worked extremely hard to keep us on track. Great job, guys!

Great Estate Agents from start to finish, really helped move the transaction along the whole way through and the communication was fantastic, a special mention to Joe Hayes who was a pleasure to deal with, highly recommend.

Used these guys to purchase my first house with the other half. Mr Joe Lambert helped us from start to finish and was incredibally professional and kept us massively up to date with every little detail to with our purchase. Would highly recommend these guys.

Went through them for our rental recently and can't find any fault with the service. Simon was really helpful and responsive throughout the process and it was clear what was required of us at each stage. Viewing to moving in two weeks and a smooth service throughout.

First of all me and my wife would like to thank everyone at Balgores Hayes for everything they have done, Joe Hayes literally moved heaven and earth to help us constantly he keeped in touch with us even when he finished work. Joe worked very close with Balgores in Romford with who we was selling our house with, both teams worked together, we wouldn’t of got our dream house if it wasn’t for Joe Hayes.

I brought my first home recently in Brentwood through balgores and they were fantastic, Joe lambert was amazing and always on hand to call if I needed anything, he explained everything to me clearly as it was my first time buying I had no idea where to start. I highly recommend them especially joe. Thank you balgores I love my new home!

Joe and Billy did a very good job in handling the sale of my flat. Valuation turned out to be spot on. Queries were answered promptly and solicitors chased, especially as we approached exchange. By the end of the process I felt as if I was dealing with loyal friends. I would have hesitancy in recommending them and there solicitor's.