would like to thank Paula from Hunters Estate Agents for her time, professionalism, and support during my search for a new home. She has been helpful, well-organized, and professional throughout the process. The rental process is still ongoing, and I hope it will be successfully completed with her continued support.

Paula M. was very professional and friendly. She was quick to understand and patient with my questions. I felt great in the viewing with her helpful presence. Thank you Paula.

Ceejay, was highly professional explaining in details about the property and showing me around.

⭐️⭐️⭐️⭐️⭐️ I can’t recommend Neil and Kellie at the Hornchurch branch highly enough. They have been absolutely fantastic in helping me sell my house. From the very start, they’ve been friendly, approachable, and incredibly knowledgeable, always taking the time to explain everything clearly and keep me updated throughout the process. Their professionalism and dedication really stand out, and they’ve made what could have been a stressful experience feel smooth and well-managed. When other agents have been pushy HB have been the complete opposite. An excellent team and truly outstanding estate agents!

I honestly don’t have enough words to describe how amazing this estate agent agency is. From the very first moment, from the very first step of our journey to buying a home, they were there for us with nothing but kindness, positivity, and incredible support. Their service was outstanding in every way. Always professional, always friendly, and always full of such positive, uplifting energy. They didn’t just help us buy a home — they supported us emotionally during one of the most important moments of our lives. That means more to us than we can ever express. Because of them, our first contact regarding our new home was a beautiful and unforgettable experience. They were patient, caring, and genuinely invested in helping us. Every conversation felt warm, reassuring, and full of encouragement. Their positive energy is something truly special and rare. This is without a doubt the best experience we have ever had with an estate agent. An amazing, amazing agency with wonderful people and a big heart. We will never, ever forget them and everything they did for us. Highly recommended from the bottom of our hearts.

Staff within the Hornchurch branch are friendly and approachable. They have provided a professional and informative service in respect of our house sale.

Good professional advice and prompt with photos and marketing. Early stages but Hilbury Chaplin at Hornchurch inspire confidence in gaining a future sale.

Thank you to Phil and Kellie at the Hornchurch office for their help, support and kindness during the sale of our house. Their professionalism and knowledge has guided us through the process. Thank you both so much.

I've used these great people multiple times and they never fail to deliver. Every member of the team goes above and beyond to achieve my sale. I wouldn't use anyone else.

The staff at Hilbery Chaplin Hornchurch certainly went above and beyond in the acquisition of our new property and the selling of our much loved home. Thank you to everyone involved.