New landlord with this Lettings Management Company. Thought this was going to be a "good fit" for me and a "positive working relationship". Sadly, their fees and costings are excessive. From my experience, they will milk every penny from you. Sadly, I'm already signed up with them, otherwise I certainly wouldn't go with them unless you have a lot of money. It's not been a good experience so far.

I moved out after my 6 months lease then Laura Pickerill did the exit check and decided that they'll keep all my deposit for painting the walls. I only stayed in this 3 bedroomed house with my son yet she thinks I don't deserve my deposit back. I paid my rent religiously even when I lost my job for 3 months during the lease be period . I got a job in Derbyshire where I would go and stay there for 4 days and come back to Crewe for 2& a half days. I didn't know that it's a requirement for me to paint the house again after moving out. I cleaned the house after moving. I forgot a rug outside and 2 bicycles which I forgot in the shed ,which I later collected . I see all this as unfair treatment for people of colour and unfairness on her part. They couldn't find a tenant for the house for October that's why they're making me pay for the rent by keeping my deposit of £923. My rent was £800. I'm disappointed to find that this is how this company treats people of colour. My deposit is too much to cover the small scratches on the walls which were not even fully painted when I moved in but instead touched up.

I popped in to speak to Ben who had been ignoring my emails. He was not available but Toby spoke to me once he had unlocked the door to allow me in. However, when I was getting upset (due to a hidden disability) Sarah came across to basically tell me to leave. As someone who is finding their disability needs are blocking them being able to apply for and secure a home where I will be able to live a basic life with my fiance, instead of us needing to live apart, being treated in this way is just appalling. I hope Sarah learns from what I managed to say and doesn't continue to behave the way she did today. As I said before I left, I am sorry my disabled existence is too offensive for her.

I popped in to speak to Ben who had been ignoring my emails. He was not available but Toby spoke to me once he had unlocked the door to allow me in. However, when I was getting upset (due to a hidden disability) Sarah came across to basically tell me to leave. As someone who is finding their disability needs are blocking them being able to apply for and secure a home where I will be able to live a basic life with my fiance, instead of us needing to live apart, being treated in this way is just appalling. I hope Sarah learns from what I managed to say and doesn't continue to behave the way she did today. As I said before I left, I am sorry my disabled existence is too offensive for her.

Returned property in a spotless condition, deposit agreed to be returned in full. A month later I'm still chasing it...very poor end of tenancy after 4 years of renting. Very disappointed.

Staff don't know how to drive. And will deny wrong doing even with evidence. No morals whatsoever.

This estate agent is à joke. Lazzy people and lack of honesty

Seemingly desperate. Leaving negative reviews on competitors social media posts. VERY UNPROFESSIONAL

I initially looked at a property in Nantwich through Martin and Co, where Jack McDermott showed me around and would be leading the renting negotiations and contract. Once a monthly price was agreed, I paid a holding fee with the intention of moving in. I handed in my notice and was ready to move in on a Monday. On that Friday, Jack emailed me and told me that I would be unable to rent the property. This gave me three days to sort somewhere before I was homeless, to which I rented a property that was already good to go from this company. When I was in the property, Martin and Co were relatively helpful with any issues I had, with Gina in the Crewe/Nantwich office being very helpful on several occasions. However, when we came to move out, the facts the company stated about the state the house was left in were highly inaccurate. This evidently was an attempt to gain the landlord my deposit, and therefore keep that landlord happy and on their books. Nevertheless, it has resulted in a battle through DPS for my deposit. I was fortunate to take photos and images to prove the condition the property was left in, however, this was a lot of unnecessary hassle and a blatant money grab. I would not recommend Martin and Co, and will not be a returning tenant, or purchasing a property off them in the future.