Dear Sajjad, We’re sorry to hear about your frustration regarding the application process. We understand how important securing a home is, and we sympathise with the challenges that can arise during referencing. To clarify, the referencing process is managed by an independent company, and unfortunately, we were unable to proceed with your applications as the required guarantors needed did not meet the required criteria. We regret that this has caused difficulties for you and your family. If you would like to discuss any concerns further or explore alternative options, please don’t hesitate to reach out to us directly. Many Thanks