Dear Amandal, Thank you so much for your glowing review! We're delighted to hear that you had such a positive experience with Inspire. Making the application process easy and straightforward is always our goal, and we're thrilled that our customer service exceeded your expectations. We'll be sure to pass along your kind words to Louise Ripley- she'll be thrilled to know her communication skills made such a difference for you in what can be a stressful time. We hope you enjoy your new apartment, and please don't hesitate to reach out if you need anything in the future!