The whole team is incredibly friendly, and nothing is too much trouble. Emily was a pleasure to have looking after our tenancy, and was always incredibly friendly and attentive. If she was busy when we called, the other girls were very happy to try and help, rather than just take a message. We rented with them for nearly 3 years, and had no major issues. They were prompt with sorting the tenancy agreements, and somebody was always available and happy to help with any issues we did have. Highly recommend them for renting, and it's a real shame that we had to change to another letting agency.