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Homes Partnership - Crawley

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
11.10.2017

Paul helped us sell our late mothers house with great thought and compassion making things so much easier for our family at a really sad time. He realised the price we were looking for and with the help of Sarah and the team things have gone through really smoothly. Thank you all

5.00 /5
Reply from agent

Thank you for the great review.

5.00 /5

Good customer service and responsive.

Reply from agent

Thank you so much for your positive review! We are delighted that you had a good customer experience through Homes Partnership. With best wishes from all the HP team

5.00 /5

It is my 3rd time to deal with an agency when renting since in UK and the patience, professionalism and kidness they offer it can not physically be put into words. Many thanks and we'll done for making people happy☺ I would recommend you to most of the people 😉

Reply from agent

Dear Luciana Thank you for providing your feedback, the entire team is very appreciative of your comments and delighted to know you would be happy to recommend our service. Best wishes Adam Charlton Director of Operations

5.00 /5

Excellent service from start to finish. Nothing was too much, always on hand to answer any questions and always kept informed of the progress. The team are great. Would definately use Homes again (although i am not moving again!) or recommend to friends/family who are considering doing so.

Reply from agent

Dear Louise Thank you for providing your feedback, the entire team is very appreciative of your comments and delighted to know you would be happy to recommend our service. Best wishes Adam

5.00 /5

I approached Homes Partnership to sell my flat in January 2017. they got it on the market quickly and got me a very quick sale at exactly the price I wanted. After accepting the offer, Sarah was then on hand to guide me through the process to completion and to answer all my questions. Everything was smooth, professional, clear and also very quick. Very grateful. Highly recommended.

Reply from agent

Hello Jack Thank you so much for your positive review, it is very kind of you to take time out to recommend our service. We are very pleased to have achieved a quick sale for you and a smooth transaction, Sarah is particularly grateful for her mention. With best wishes from Tracy and all the team at HP!

5.00 /5

Wasnt impressed with their web chat as asked a few questions but couldnt help, when i called the agent was polite and professional and very attentive, will revise this as and when we are looking to sell the house and they earn those extra 2 stars for the poor web chat experience. UPDATE 01.06.17 - Revised to 5 stars, met Paul personally when appraising the house the last time and he is absolutely great in every way, very personable, friendly, knowledgeable and helpful. An outside company cannot be at fault for what is otherwise a brilliant business in every respect.

Reply from agent

Dear Mr Masheder, thank you for taking the time to give your feedback on the live chat on our website, I am sorry the service did not meet your expectations. The live chat is provided by an outside company who doesn't have access to our data, they are purely a messaging service. I have reviewed the chat transcript and apologise that your message was not passed on, I have taken this matter up with the live chat company and am assured this will not happen again, so thank you sincerely for bringing this to my attention. I am pleased to hear that when you called us you found us polite, professional and attentive, we do try! Please give me a call on 01293 529999 if I can help you with any property related matter in future, I hope to have the opportunity to get those 2 extra stars! Thank you again, best regards, Paul Callaway

5.00 /5

I let my property out with HP, with Paul Holden managing the process. They were absolutely excellent, very efficient with queries and very little faffing about, which is unusual for estate agents. They kept me informed throughout the whole letting process, providing regular feedback. Having switched to HP from another agent, and experiencing a few other agents in the past, my opinion is that HP are by far the best agents in Crawley, with very competitive fees. As such, seems a no brainer to use them, and I will definitely be using them again in the future. Thanks again for the great work.

Reply from agent

Dear Mr Lakhani Thank you so much for leaving us such a positive review, Paul Holden is particularly grateful for his mention! We are pleased you've had a great experience with us and we look forward to helping you again in the future. Best wishes from all the HP team!

5.00 /5

We have been really pleased with the service from Homes Partnership from start to finish. Paul Callaway was the first and offered us a professional and friendly assessment of our house and clearly set out the process for the sale. Max was a helpful and reliable link through the viewings phase and Sarah Evans has been the calm and proactive progress chaser for the final, sometimes nail biting, phase. The whole team has been a great support. We would recommend HP without reservation to anyone.

Reply from agent

Dear Deana Thank you for providing your feedback, the entire team is very appreciative of your comments and delighted to know you would be happy to recommend our service. Best wishes Adam

5.00 /5
09.05.2017

What can i say moving home is stressful but not if selling/buying with the help of the team at homes! Would highly recommend Homes to anyone looking at moving. Paul was energetic and confident in his approach to his work and never pushed us to make a snap decision unlike other corporate agents we had dealings with. Jack and Keith assisted with viewings and always had smiles and a positive view. And then when the time came Sarah was just amazing, keeping everything on track and chasing for missing details, leaving me time to get on with packing! Thank you so much to the team without your support i would never have got through it. We have been in our new home for 2 months and it looks totally different but its ours and i love it. Thank you

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Address

44 High Street, Crawley, RH10 1BW, UK, RH10

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