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Curchods Cranleigh

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Buyer Beware!!!! We offered full asking price on a property , was told that same day the vendor would be delighted to accept our offer, this was followed up by an email confirming the above asking for proof of identity solicitors details etc thus allowing them to send out the memorandum of sale. The property was then advertised as sold subject to contract.. off the market! Job done you would imagine. A weekend spent believing the property was ours and moving forward on that basis. The following Monday we were greeted with a voicemail telling us another offer following our accepted one was now being considered offering over and above the asking price and that they were legally obliged to put it forward, ha ha ha !! One would of hoped the days of estate agents encouraging and facilitating the act of Gazumping was over… We were cash buyers If you are looking for an agent adapt at the above look no further… We look forward to reading the estate agents spin in response to this factual account . Poor poor poor…. Real shame my best friend is an estate agent and to be honest he is decent and conducts himself with integrity…………. a few bad apples I guess

Reply from agent

Following your disappointing review, I am sorry that you feel aggrieved with the sequence of events. Your offer was indeed accepted by our client’s but we subsequently received another offer from a prospective purchaser who had viewed the property prior to the acceptance of your offer. As agents, we are legally obliged to submit any offer to our clients’ regardless of the status of the availability of a property. We then take our clients’ instruction on how they would like us to proceed. In this instance, the offer we received was higher and our clients requested that we approach you, explain the situation and give you the opportunity to increase your offer, to re-secure the property. When we contacted you and explained the situation, you were not interested in increasing your offer and therefor our clients’ chose to accept the alternative offer. We are sorry that you are upset by the result of the situation but can assure you that, as agents, we followed the correct course of action and our clients instructions. Kind regards, Clive

Contact details
Sales Phone:

01483 268822

Lettings Phone:

01483 440800

Opening hours

Unknown

Address

Cranleigh House, 32 High Street, Cranleigh, Surrey, GU6 8AE, South East, UK, GU6

Our estate agents in Cranleigh specialise in the sales and letting of residential properties in Cranleigh, Ewhurst, Rudgwick and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in Cranleigh. Having owned and run Burns & Webber estate agents for over 17 years, in 2024 we rebranded our estate agency in Cranleigh to Curchods Estate Agents, to further establish our connection to the largest independent estate agency in Surrey with access to a network of 25 offices. Our Cranleigh office is led by Partner Clive Bradley ANAEA, supported by Sales Manager Garry Collins and Lettings Manager Leah Meredith. Together, they offer a wealth of local knowledge and industry expertise, ensuring a seamless experience for buyers, sellers, landlords and renters. With a team boasting over 75 years of combined experience in residential sales and property-related services, we are dedicated to providing exceptional customer service to the community in Cranleigh and surrounding areas. Whether you’re looking to buy, sell, rent or let, Curchods Cranleigh is here to provide professional, friendly, and knowledgeable support every step of the way. As England’s largest village, Cranleigh offers a mix of character cottages, period homes, and modern properties, attracting families and professionals alike. The area is home to excellent schools, including Cranleigh School and Glebelands, while strong transport links via nearby Guildford provide easy access to London and the South East. With a bustling high street, independent shops, and stunning Surrey Hills countryside, Cranleigh perfectly blends village charm with modern convenience.

Our team

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Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Trading Standards
onthemarket
rightmove

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