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Streets Ahead

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Well what can I say about Fine and Country Our personal estate agent was Chenille Wood. She has been wonderful from start to finish. She has gone above and beyond to make our moving journey as smooth as possible. Any bumps along the way Chenille has sorted them all We could have asked for a better agent. She is a credit to Fine and Country. Thank you.

Reply from agent

Thank you so much for your kind words and for taking the time to share your experience with Fine & Country! We’re delighted to hear that Chenille provided such exceptional service and helped make your moving journey as smooth as possible. She truly embodies the dedication and professionalism we strive for, and your praise will mean the world to her. It’s been our pleasure to assist you, and we’re so glad we could help make this milestone stress-free. If there’s anything else we can do for you, please don’t hesitate to reach out. Wishing you happiness and wonderful memories in your new home!

5.00 /5

We have recently been in contact with Chenille at Fine and Country and we can’t recommend her enough! She has been fantastic at helping us during our property search, arranging viewings, keeping in touch by phone and text and going above and beyond to try and understand exactly what we are looking for so that she can help us find our next home. Chenille was very accommodating of our requests and proved to be extremely knowledgeable and helpful when we had any questions.

Reply from agent

Thank you so much for your kind words and glowing review! We’re thrilled to hear about your positive experience with Chenille. She takes great pride in providing personalized and attentive service, and it’s wonderful to know that her efforts to understand your needs and go above and beyond to assist you in your property search. Your recommendation means the world to us, and we’re delighted to be part of this important journey with you. Wishing you all the best in finding your perfect home!

5.00 /5

Having met various other agents for viewings we felt there was a lack of oomph and knowledge. In particular the viewing of our new house was very short and we did not feel like the knowledge was there, it was pretty uncomfortable. Good job we fell in love with the house! However in the meantime we had met Yvonne and she has been a blessing from the moment we met her. We were initially going to sell our own house privately, but when that didn’t happen, Yvonne was the only agent we considered. We fell in love with her passion and her comforting aura the moment we met her which is why we knew she was the one. Having not been through the sales process before, and now seeing what goes into it, we were pleased to have Yvonne on side. She was very engaging and always kept us in the loop, going above and beyond to get the job done. It was surprising how much work and involvement she had after the sale had been agreed. From beginning to end, there was no falter on the help, guidance and support, even advising on the purchase of our new house! We had our fair share of problems along the way and Yvonne was there to give us support and guidance and always pointed us in the right direction. She knew what was right for our situation and always chased when needing to get something over the line. She took on all the follow ups and got us updated with every bit of information she found. Her work ethic is second to none, attention to detail and personal touch, always being available when needed and going out of her way to ensure we progressed. 100%, no doubt about it, we would use her again and would be happy to recommend that others did the same

Reply from agent

Dear Connor, Thank you for your glowing review! We're thrilled that Yvonne's passion and dedication shone through, ensuring your experience was not just satisfactory but exceptional. It's wonderful to hear that her support and guidance made such a positive impact on your sales journey. We look forward to the opportunity of working with you again and appreciate your high recommendation. Warm regards,

5.00 /5

Had Yvonne call me after she was recommend. Her knowledge and advise was extremely helpful. I would highly recommend. You don't find people willing to give their time with enthusiasm for the whole conversation with no expectation of a return very often...if ever. Thank you very much.

Reply from agent

Thanks so much for taking the time to leave the review Hayley :) I'm pleased I was able to be the sounding board for your thoughts & considerations going forward - glad to be of help :)

5.00 /5

Michael Poole in Eston gave the most realistic value of my house by far, marketed it and secured me a buyer. There were many issues with the actual sale around the buyers solicitor and the completion however the team and especially Helen …

Reply from agent

Thank you so much for your kind words, S F! We’re thrilled to hear that you had a positive experience with our team, and especially with Helen Nicholson. We always strive to provide the best service possible, and it’s wonderful to know that … More

5.00 /5

Fantastic service buying our new home and selling our old home, great communication from start to finish and hassle free, highly recommend.

Reply from agent

Thank you for sharing your positive experience! It’s great to hear that the home-buying process was hassle-free and that the communication was excellent from start to finish.

5.00 /5

Fantastic and friendly service throughout our move with each individual person happy to help at any stage. From pricing, photos, updates and customer care throughout couldn't fault the team at Eston. If I was to move again (no chance with 2 kids) I wouldn't go anywhere else. Cheers team.

Reply from agent

Thank you so much for your fantastic review, Jake. We’re really pleased to hear you had such a positive experience with the team at Eston from start to finish. It’s great to know every stage met your expectations. We’ll be sure to pass on … More

5.00 /5

Staff at Eston office of Michael Poole estate agents went above and beyond expectations when handling the recent sale of our house and purchase of our new home. …

Reply from agent

Harry, thank you for your fantastic feedback! It’s great to hear that Helen, Emma, and Kirkby, along with the rest of the Eston team, went above and beyond to support you through both your sale and purchase. We’re so pleased we could help make the process smooth for you. Wishing you all the best in your new home!

5.00 /5

The agents at michael poole eston were great at selling our house took it off my hands and dealt with everything. Special thanks to Helen for being so on the ball chasing up solicitors and keeping them on track and on it would have took so …

Reply from agent

Thank you, Glenn! 😊 We're so glad to hear that Helen and the team at our Eston branch made the selling process smooth and stress-free for you. Keeping things on track is what we do best, and we truly appreciate your kind words. We’d love to work with you again in the future - just let us know when you’re ready! 🏡🔑✨ …

5.00 /5

Highly recommended service! Helen provided lots of regular updates and visibility on progress, as well as following up on the process throughout.

Reply from agent

Thank you, Jamie! We're delighted to hear you had a great experience with Helen and our team. Keeping our clients informed and ensuring a smooth process is our priority. If you ever need anything in the future, we're here to help! 😊🏡 …

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