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Park & Bailey - Coulsdon

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We have used Park & Bailey twice over the years, on both occasions it has been a very positive experience, the house sold very quickly and without any issues, Luke & Ruby were both very professional and kept us updated during the process, we wouldn’t hesitate to use or recommend them in the future.

Reply from agent

Hello Kim, thank you for the 5-star review. Great to hear of your positive experience and that you would recommend us. We will pass your comments over to Luke, Ruby and the rest of the Coulsdon team.

5.00 /5

The service we experienced from Park & Bailey was very good. Hadley advised us initially and then Grainne and the sales team did a very good job of organising viewings. They were enthusiastic about the house (with potential buyers) and quick to give us feedback. Once the sale was agreed, the Progression Team (initially Sue and then Damien) were very proactive in monitoring the progress of the whole chain and keeping us and our buyers informed - as well as exerting some pressure when needed and advising us along the way. Overall it was a great experience.

Reply from agent

Hello Nigel, thanks so much for your kind review. We're thrilled to hear about your positive experience. We'll share your comments with Hadley, Grainne, Sue, Damien and the Coulsdon team.

5.00 /5

Ruby Moss from Park and Bailey was fantastic during our property viewing. She was extremely knowledgeable, not only about the property itself but also about the surrounding area, which made us feel very comfortable and well-informed. Her friendly and professional approach made the experience enjoyable, and it was clear she genuinely cares about helping her clients. We couldn't have asked for a better guide. Highly recommended!

Reply from agent

Hello Ray, we appreciate you leaving a review. We’re delighted to hear you would highly recommend us. We'll pass your kind words over to Ruby and the rest of the Coulsdon team.

5.00 /5

My Husband and I are first time buyers and have recently bought our first house through Park and Bailey. The process from start to finish was seamless and given we’ve never done this before; P&B were helpful in guiding us through. We hit a snag along the way, but with the help from Alice in particular, we were still able to get over the line! Thank you so much!!

Reply from agent

Hello Sophie, thanks for the review. Congratulations on buying your first home, we hope you are enjoying it. Great to hear the service was seamless. We'll share your comments with Alice and the Coulsdon team.

5.00 /5

I can’t recommend Park and Bailey enough. They made buying a house seem less and stress free. Rebecca was especially amazing throughout. She guided us through the sale and helped stay on top of all solicitor queries, ensuring everyone in the chain was happy and was so attentive and helpful. Nothing was too much bother and she answered everything straight away and regularly checked in and kept us in the loop. Thanks Rebecca and the park and Bailey team, would definitely recommend to anyone

Reply from agent

Hello Luke, thank you for the review. It's great to hear you would recommend us. We hope you are enjoying your new home. We'll share your kind words with Rebecca and the Coulsdon team.

5.00 /5

I’m very happy working with Park & Bailey. A professional real estate agency with professionalism throughout the process. They kept me informed, they connected with the relevant parties involved timely and always handled the purchase process with ultimate care. Thank you Damien & Rebecca and the entire Park & Bailey team. You helped me purchase my family dream home and I’m grateful.

Reply from agent

Hello Helz, we appreciate you leaving a review. Thanks for sharing your positive purchasing experience. We hope you love your new home. We'll pass your comments over to Damien, Rebecca and the rest of the Coulsdon team.

5.00 /5

We had a fantastic experience with Park & Bailey while searching for our new home. From start to finish, the whole team was incredibly professional, helpful, and attentive. A special shoutout to Rebecca, who showed us around the property—she understood what we were looking for and made the whole process so much easier. We couldn’t be happier with the service we received and would highly recommend Park & Bailey to anyone looking for their perfect home! Thank you :)

Reply from agent

Hello Francesca, thank you for the review. we appreciate you sharing your positive experience. Great to hear that you would highly recommend us. We'll pass your kind comments over Rebecca and the Coulsdon team.

5.00 /5

Really great experience working with a fantastic bunch of agents. So helpful, always providing fantastic service with a friendly face and matching voice. Found the process of booking or amending viewings extremely useful, they are very clear and quick with their communication and stick to the any agreed meetings. Great communication throughout the process ensuring the deadline was achieved. Can’t recommend them enough.

Reply from agent

Hello Jermaine, we appreciate the review. Thank you for your positive feedback; it's great to see you'd recommend us. We'll pass your kind words over to the Coulsdon team.

5.00 /5

We are delighted with the support from Park and Bailey with our recent house purchase and couldn’t be happier with the experience. From the very beginning, Ruby was professional, friendly, and incredibly knowledgeable about the market and properties. After taking us to a number of properties, we were certain we had found the one that best met what we were looking for. After putting the offer in and it being accepted, the support recieved was invaluable to us. As first time buyers, Ruby guided us through the whole process, accommodatedd multiple additional viewings to help us prepare to move in and the communication was excellent, keeping us updated at all times and answering any questions we had. Thanks to her dedication and expertise, we found the perfect home, and the entire process—from viewings to negotiations and completion—was handled smoothly. We are also very grateful for all of the support from Alice, who kept us informed throughout the sales process, was friendly, helpful and made the experience stress free. A big thanks to Ruby and Alice!

Reply from agent

Hello Annalisa, thank you for your review. We appreciate you sharing your positive purchasing experience. We'll pass your feedback over to Ruby, Alice and the Coulsdon team.

5.00 /5

Excellent service, Park & Bailey were by far the best estate agents we met with after viewing 12 properties. Ruby was fantastic and really attentive to what we were looking for. When the first property we viewed with her wasn't quite right for us, she listened to what we needed and then found us the perfect place - which is now our forever home! The whole after sales team were fantastic, kept the momentum going, even when it slowed down at Christmas and were conscious we needed to complete by 31st March so ensured everything ran as quickly as possible. I would not hesitate in using Park & Bailey again and have been recommending to all our friends who have been house hunting.

Reply from agent

Hello Dominique, we appreciate the 5-star review. Thank you for sharing your positive experience, and it's great to see that you would recommend us. We'll pass your comments over to Ruby and the rest of the Coulsdon team. Enjoy your forever home.

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Address

150-152 Brighton Road, Coulsdon, CR5 2YQ, UK, CR5

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