We are so grateful to Ruby Moss at Park & Bailey for her exceptional support throughout the sale of our home. After a disappointing experience with other estate agents, Ruby brought a sense of calm, clarity, and professionalism that was deeply reassuring. She handled the entire process with care and attention, guiding us through a smooth and thoughtful transition. Her communication was always timely, her advice considered, and her dedication evident from start to finish. We truly felt looked after and confident in her hands. Thank you, Ruby, for making a potentially stressful time feel manageable and even hopeful. We would not hesitate to recommend you to others looking for an honest and reliable agent.

Ruby has helped us to sell our house and also find the perfect family home to purchase. She has been professional, friendly, knowledgeable, supportive and efficient and has kept us informed every step of the way. Nothing has been too much trouble and we couldn’t have hoped for a better estate agent. We would thoroughly recommend her and the rest of the team at Park & Bailey and we won’t hesitate to use Ruby and the team again if we move in the future. Thank you!

My partner and I had an exceptional experience when buying a house through Park & Bailey. In particular, Sue and Ruby were outstanding in helping us keep our sale on track and helping us follow up with vendors and solicitors. They were always very quick to respond and always available for any help we needed, we can't recommend them enough!

The Park & Bailey Team in Coulsdon were great. Ruby and Sue helped us find the right home and see it through to completion. Particular shoutout to Sue who really kept things moving and provided us with regular updates.

We had a fantastic experience working with Ruby and Luke at Park & Bailey Estate Agents Coulsdon. We are still in process of completion, but our experience so far with Ruby and Luke has been excellent. They’ve both been professional, friendly, and really proactive in keeping us informed throughout. Communication has been clear and timely, which has helped us make confident decisions along the way. Would highly recommend.

Ruby and the team were very professional. The house sold quickly with a selling price higher than I could have imagined. Thank you team.

Excellent service from first contact advice about the market, house presentation and sale timescales; followed by agent led viewings; and through exchange and completion stages. The whole team were helpful and friendly, always willing to advise and take quick actions if needed.

Very good service throughout from every member of staff who we've been in contact with namely Ruby, Sue, Ellie and finally Luke. Smooth purchase process, no complaints.

We have had a wonderful experience with Park And Bailey. The entire staff is helpful, professional and keeps the conversation transparent. We had the pleasure of meeting Ruby Moss on multiple occasions while searching for properties. She is incredibly easy to talk to, always approachable, and takes the time to understand our needs and preferences.

We sold our house through Park and Bailey, and our onward purchase was listed with them too. There is good reason why so many Coulsdon residents choose to sell their homes through Park and Bailey Estate agents, as they are really proactive in advertising and selling their properties. I was drawn to advertise through them after seeing several of their home walk throughs on Facebook. We found the Coulsdon office staff professional and friendly. They did their best to help us find a suitable property and although the experience of moving home is always emotional and stressful, we found Park and Bailey were always helpful and supportive. Special thanks to Hadley and Ruby, that worked really hard to help the process of our sale and purchase go through smoothly.