Park & Bailey were agents for the house we were buying and we are very happy with the service. Rob helped us out with negotiations and we got the offer accepted on the house we really loved. The team then also helped us further along when we had complications on our sale, they communicated really well with our agent on sale and the sellers. Sue also helped us with communications past the offer acceptance and beyond completion too. Good communication, solid professionals, great continuity - all these things made the experience very positive. Also, appreciated a list of things to do/change/update, which was really handy. And a little new home welcome pack.

I was a buyer in a transaction where Park & Bailey were the agents. In summary, I was extremely impressed - particularly with Sue who was our Sales Coordinator. Unlike an agent, she is dedicated to pushing the transaction along post offer/acceptance. Having this really improved our buying experience. Our sale was handled by Rob, who also did a few viewings. He was friendly and helpful, and when it came to our offer his communication was outstanding. He turned the whole negotiation around in one day! All in all, I’ve never had such a good experience with estate agents. We’d be happy to use Park & Bailey in future.

During a lengthy property search myself and my partner encountered many estate agents and can honestly say Park & Bailey were by far the best. Whole team were professional, friendly and helpful. In particular Mary, who showed us the property we eventually bought, was great. She was knowledgeable, friendly and not at all pushy in her approach. At both our viewings she gave up plenty of time and space to really view the property properly. In addition Mary was the only agent who took time to ask if we would complete a survey at the end of our 1st viewing so that they could improve their own service. Not one other agent ever considered asking us for any feedback other than did we want to buy the property they showed us. Also, once our offer had been accepted, June from the sales progression team was outstanding. She worked really hard at times to keep us informed about some delays and challenges at the top of our chain. She remained professional but also was very understanding and comforting on the difficult and challenging days. Overall very impressed and would recommend them to anyone who is selling in an area they cover.

I recently visited Park & Bailey with regard purchase of a property and found Rebecca Walker an absolute pleasure to work with. Rebecca was professional, prompt and greatly assisted in getting the deal I needed to secure the property. Rebecca is a credit to the team and I cannot recommend her highly enough. Thanks so much.

What a great, professional service from the team at Park and Bailey (Coulsdon) who have just sold my property. Throughout the friendly helpful and kñowlegeable staff took the stress out of the process to achieve a rapid sale. Park and Bailey know the local market intimately and offer invaluable advice at all stages. If you are buying or selling a property in the Coulsdon or Caterham area this is without doubt the estate agent to use.

Park and Bailey were supportive to me throughout the sale of my house. From the initial visit during lockdown, Hadley Lyas provided advice on how to make the house more appealing to the market and found me buyers very quickly on two occasions. Unfortunately the house move took over a year to complete due to my incompetent solicitors. Sue Hodson was a massive help to me during this whole time. She provided regular updates and when I was not getting any action from my solicitors Sue advised ways to keep everything progressing. In the final weeks of the deal it was very stressful (again due to my solicitor) and Sue was very responsive and supportive. Thanks Sue! The house move was a bit of a nightmare but this was no fault of Park and Bailey. I would highly recommend them to anyone.

We used Park & Bailey Coulsdon to purchase our house. Grainne, Sue, Rebecca and Rob were our main points of contact. All of them were extremely professional, hard working, efficient, friendly and approachable. They kept us up to date from start to end and made the process a breeze. They completely took the stress out of purchasing our home and dealt with any issues head on and in a timely manner. I would highly recommend Park & Bailey to anyone and wouldn't hesitate to use them again in the future!

Huge thanks to the team P&B Coulsdon! Very helpful, professional and responsive. We are happy with the service. Highly recommend!👌🏻

We were the buyers of a property where Park & Bailey who were the agents. The house was secured very quickly once we put the offer in, it took a day to have it all agreed and offered to us, Rebecca did a brilliant job there. …

Nothing is ever plain sailing in the world of property but park and Bailey make the whole journey as smooth sailing as possible. From last minute bookings/viewings they literally go the extra mile for you, you are kept up date with regular phone calls and updates, no matter how many times you call, someone is always at the end of the phone to help and assist you. Emails are always replied too almost instantly. Massive thank you to Hadley, Rebecca, rob, jill and sue. We are absolutely delighted with our new home and it wouldn’t of been possible without you. THANK YOU!!PositiveResponsiveness, Professionalism