We had a great experience with Ruby. She took the time to understand exactly what we were looking for and found us a property that ticks all the boxes. Thank you Ruby

I had a pleasant experience with JLL as the property managers, in particular Angela Wyles. Angela has been responsive and very caring, really listening to my needs, even after moving out, she continued to make herself available.

Exceptional service and an overall great experience renting my apartment through JLL. Charlie was extremely helpful, kind and professional from day one. He made the whole process feel smooth and reassuring, with clear communication, quick responses and genuine care throughout. He was always happy to answer my questions and went above and beyond to make sure everything was handled properly. Joanna was also very helpful and supportive with everything leading up to the move, making sure the final steps were clear and well organised. I’m very grateful to Charlie, Joanna, and the JLL team for their hard work and dedication. Thank you for helping me find my new home!

We had an excellent experience with Xav Hastings and Johanna Chamiola Phillips throughout our move to London. From our very first interaction, they were incredibly responsive, professional and supportive. Moving internationally can be stressful, but they made the entire rental process smooth and straightforward. They were always available to answer our questions, kept us informed at every stage, and handled everything with great efficiency. Their professionalism, transparency and genuine commitment to providing outstanding customer service really stood out. We truly appreciate all their help and would highly recommend Xav, Johanna and the JLL team to anyone looking for a reliable and professional estate agency. Thank you again for making our relocation to London such a positive experience!

Working with Charlie was such a big help. He managed to help us secure a property that seemed like it was going to fall through, but he reassured us that nevertheless he would find a way to solve it and he did!

Great service.

Excellent service from Joanna and Xavier

I had a brilliant experience renting my apartment through JLL. Siobhan was fantastic from the start — she arranged a viewing at short notice, was easy to talk to, and took the time to clearly walk me through the apartment and explain all the next steps. Her responsiveness and professionalism made the whole process feel effortless from the very beginning. Joanna then took over seamlessly, handling all the paperwork, payment confirmations and everything required right up until I moved in. She was attentive, efficient, and always on hand whenever I had a question, which made the final steps smooth and organised. Really grateful to both Siobhan and Joanna for all their work and support throughout. Couldn’t be happier with the service

We have recently had a great experience with Park and Bailey, who we trusted in helping us sell our house. From the initial meeting of Hadley who answered all our questions and explained their commitment to effective marketing which really stood out to us. He then went on to create a fantastic video tour of our property. We have not been the easiest of seller’s but the whole team were professional, knowledgeable, and highly responsive. They kept us informed at every stage of the process and were always available to answer any questions we had. Hadley’s advice was honest and helpful. Ruby and Luke were brilliant and what stood out the most was their excellent communication and genuine commitment to achieving the best outcome for us, to which we are really grateful for. We would highly recommend Park and Bailey Estate Agents to anyone looking to sell their property. The professionalism, efficiency and customer-focused approach made the experience a positive one.

I am pleased to endorse Miss Ruby has been a wonderful person facilitating our viewing experience Regards Sam